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esource Directory
Partnership Forum
Social Work

Name of Service	Money Matters
Primary Agency	Social Services
Supports offered	Offer information on benefit entitlement, debt advice, financial awareness and fuel efficiency in the home Personal referrals are also taken and home visits carried out to offer individual support and advice to families
Referral Criteria	TBC
Cost of service	TBC
Capacity	TBC
Other Information
Contact Person	Lorriane White
Phone	01294 324 942
Email
Address	Financial Inclusion Team 1st Floor Bridgegate House Irvine KA12 8BD

Name of Service	Irvine Children and Families Team
Primary Agency	Social Services
Supports offered	Delivers support, advice and guidance to the public Carry out statutory duties in terms of protecting children and dealing with children who offend Access the need and risk of children within their families
Referral Criteria	Children between 0 – 19 years old
Cost of service	TBC
Capacity	TBC
Other Information
Contact Person	Margaret Paterson or Fiona Rainey
Phone	01294 324800
Email	mpaterson@north-ayrshire.gsx.gov.uk FRainey@north-ayrshire.gsx.gov.uk
Address	Irvine Children and Families Team Bridgegate House 3^rd Floor Irvine KA12 1BD

Name of Service	Addictions
Primary Agency	Social Services
Supports offered	Provide a service to people in the community experiencing difficulties with substance misuse and their families.
Referral Criteria
Cost of service	TBC
Capacity	TBC
Other Information
Contact Person	Andrea McGill
Phone	(01294) 461731
Email	andreamcgill@north-ayrshire.gsx.gov.uk
Address	Caley Court Moorpark Road West Stevenston KA20 3LA

Name of Service	Young Person Support Team
Primary Agency	Social Services
Supports offered	The Young Persons Support Team provides an effective and early intervention service for vulnerable young people (aged 8-16) and their families Individual looks at issues such as: Anger management Family/relationship difficulties Drugs/Alcohol counselling Risk and consequence management Support regarding education Community issues/ behaviours Group work sessions: Issue Based Groups Activity/Minimum Support Groups: Single Sex Groups: Duke of Edinburgh Award:. Three Town Motor Project: Alternative to Youth Disorder Group: Family Support:. Summer Programme: Diversionary Activities: Drug Information/Reduction Initiative Drug and Alcohol worker Advice and guidance They provide rehabilitation opportunities to young people affected by alcohol or substance issues, Support with self development and accessing other services supporting young people who have been affected by parent’s/carers substance use Providing an understanding about the nature of alcohol/drug dependency Risk management Encouraging positive relationships with parents/carers/family members. Partnership Forum Worker Mentoring / befriending role to young people , and who are having difficulties at School Young people aged between 8 and 15
Referral Criteria	Referrals can be made via the reception services, self referrals, The Partnership Forum, education, children and family teams, Anti-social Behaviour Investigation Team, the Police, the Children’s Reporter and by the Effective Early Intervention process.
Cost of service	TBC
Capacity	TBC
Other Information	See Appendix 1 for further information
Contact Person	John Flanagan
Phone	01294 468213
Email	jflanagan@north-ayrshire.gov.uk
Address	Team Manager Young Persons Support Team Social Services Aitken Place Ardrossan , Social Services , KA22 8PR

Name of Service	Children and Families Disability Team
Primary Agency	Social Services
Supports offered	Provide assessment and ongoing supports to families, children and young people who are affected by disabilities also young carers Identify level of needs to access services foe families and young person
Referral Criteria
Cost of service	TBC
Capacity	TBC
Other Information
Contact Person	Corry McDonald and Karen McIntyre
Phone	01294 311 505
Email	kmcintyre@north-ayrshire.gov.uk or CMcDonald@north-ayrshire.gov.uk
Address	47 West Road Irvine KA12 8RE

Name of Service	Tenancy Support
Primary Agency	Social Services
Supports offered	Provides housing related support to tenants with NAC
Referral Criteria
Cost of service	TBC
Capacity	TBC
Other Information
Contact Person	Steven Caddis
Phone	01294 601 723
Email	Scaddis@northayrshire.gov.uk
Address	Tenancy Support 7 Glasgow Street Ardrossan KA22 8EW

Name of Service	Home Security Project
Primary Agency	Social Services
Supports offered	Multi agency partnership which aims to support individuals and families suffering from anti-social behaviour or domestic abuse Service provides home assessment on security measures and can supply various equipment along with advice and support
Referral Criteria
Cost of service	TBC
Capacity	TBC
Other Information
Contact Person	Susan Boyd
Phone	01294 324 922
Email	Sboyd@north-ayrshire.gov,uk
Address	Home Security Project ASB – CSS Team Housing Service Unit 83 Third Avenue Heatherhouse Industrial Estate Irvine KA12 8HN

Name of Service	Rosemount Project
Primary Agency	Social Services
Supports offered	Direct alternative to young people being accommodated Aim is to maintain young people within their families and local community Work intensively with young people in crisis
Referral Criteria	12 – 18 years
Cost of service	TBC
Capacity	TBC
Other Information	7 day contact
Contact Person	Roseanne Burns
Phone	01294 213 733
Email	Rburns@north-ayrshire.gov.uk
Address	Rosemount Project Stanecastle Road Irvine KA11 1AH

Name of Service	PAT Team
Primary Agency	Social Services
Supports offered
Referral Criteria
Cost of service	TBC
Capacity	TBC
Other Information	7 day contact
Contact Person	Mark Inglis
Phone	01294 213 733
Email
Address	Rosemount Project Stanecastle Road Irvine KA11 1AH

Name of Service	3 Towns Children and Families Area Team
Primary Agency	Social Services
Supports offered	Delivers support, advice and guidance to the public Carry out statutory duties in terms of protecting children and dealing with children who offend Access the need and risk of children within their families
Referral Criteria	Children between 0 – 19 years old
Cost of service	TBC
Capacity	TBC
Other Information
Contact Person	Shona Longmuir or Colin Turbett
Phone	01294 468 213
Email	cturbett@north-ayrshire.gsx.gov.uk ShonaLongmuir@north-ayrshire.gsx.gov.uk
Address	3 Towns Children and Families Area Team Aitken Place Ardrossan KA22 8PR

Name of Service	Dreghorn Children and Families Area Team
Primary Agency	Social Services
Supports offered	Delivers support, advice and guidance to the public Carry out statutory duties in terms of protecting children and dealing with children who offend Assess the need and risk of children within their families
Referral Criteria	Children between 0 – 19 years old
Cost of service	TBC
Capacity	TBC
Other Information
Contact Person	Martin Timmons
Phone	01294 218 407
Email	MTimmons@north-ayrshire.gsx.gov.uk
Address	Dreghorn Children and Families Area Team 23 Main Street Dreghorn KA11 4AQ

Name of Service	Garnock Valley Children and Families Area Team
Primary Agency	Social Services
Supports offered	Delivers support, advice and guidance to the public Carry out statutory duties in terms of protecting children and dealing with children who offend Assess the need and risk of children within their families
Referral Criteria	Children between 0 – 19 years old
Cost of service	TBC
Capacity	TBC
Other Information
Contact Person	Jan Meldrum or Frances McCann
Phone	01505 684 551
Email	JanMeldrum@north-ayrshire.gsx.gov.uk or FMcCann@north-ayrshire.gsx.gov.uk
Address	Garnock Valley Children and Families Area Team Craigton Road Kilbirnie KA25 6LJ

Name of Service	Arran Children and Families Area Team
Primary Agency	Social Services
Supports offered	Delivers support, advice and guidance to the public Carry out statutory duties in terms of protecting children and dealing with children who offend Access the need and risk of children within their families
Referral Criteria	Children between 0 – 19 years old
Cost of service	TBC
Capacity	TBC
Other Information
Contact Person	TBC
Phone
Email
Address	The Council Office Shore Road Lamlash KA27 8JY

Name of Service	Reception Services
Primary Agency	Social Services
Supports offered
Referral Criteria	Children between 0 – 19 years old
Cost of service	TBC
Capacity	TBC
Other Information
Contact Person
Phone
Email
Address

Name of Service	Working for families
Primary Agency	Social Services
Supports offered	Provide childcare support towards gaining employment
Referral Criteria
Cost of service	TBC
Capacity	TBC
Other Information
Contact Person	Kerry McGuire
Phone	01294 255 169
Email	KerryMcGuire@north-ayrshire.gov.uk
Address	Working for families Perceton House Irvine KA11 2DE

Name of Service	Throughcare
Primary Agency	Social Services
Supports offered
Referral Criteria
Cost of service	TBC
Capacity	TBC
Other Information
Contact Person	Jean Cullen
Phone	01294 602 527
Email
Address	4/43 Kinnier Road Saltcoats KA21 5QG

Appendix 1 - YPST

The Young Persons Support Team provides an effective and early intervention service for vulnerable young people (aged 8-16) and their families. There are 3 support teams covering North Ayrshire, who work in partnership with other agencies. The support team can become involved young people and their families through the process of referral. Referrals can be made via the reception services, self referrals, The Partnership Forum, education, children and family teams, Anti-social Behaviour Investigation Team, the Police, the Children’s Reporter and by the Effective Early Intervention process.

Individual contact with the young person and the Young Person’s Support Worker looks at issues such as:

Anger management: adopting the emotional literacy programme which looks at all aspects of emotion including frustration intolerance.
Family/relationship difficulties
Drugs/Alcohol counselling
Risk and consequence management
Support regarding education
Community issues/ behaviours

This approach may be used if group work is not appropriate for the young person, or it may be used in addition to group work where the individual can be supported to deal with issues, which may arise during group work or in addressing more sensitive issues.

Group work sessions:

Issue Based Groups: focuses on relevant issues with the young person. Different resources are used within the group like work sheets, games, and quizzes. Invited speakers come along to the group
Activity/Minimum Support Groups: Provides additional support to young people
Single Sex Groups: These are run depending on the demand for the group. For example, there may be referrals for a number of boys who require looking at similar issues and can be addressed in a single sex environment.
Duke of Edinburgh Award: This is run in conjunction with CLAD – New Start Project. Young people aged 14 and above who are offending or at risk of offending. Young people can achieve the bronze award and work towards gaining the silver and gold awards.
Three Town Motor Project: Working in partnership with the Three Towns Motor Project , in referring any parent or young person to a Parent and Child Group. The aim of the group is to encourage positive parent and child relationships.
Alternative to Youth Disorder Group: Targeted in a particular area and is based on referrals from the Anti-Social Behaviour Team. Working in partnership with CLAD and Action For Children, to reduce anti-social behaviour, encouraging positive use of local groups and prevent further referrals to the Police and Reporter’s Department.
Family Support: Family sessions address relationship issues, parenting issues and support parents and the young person to identifying acceptable rules/consequences.
Summer Programme: Recognising summer holidays are a time of particular stress for families, we deliver a range of activity groups and encourage involvement in local community groups. Targeting these resources at young people who are at greater risk over the holiday period of offending or being accommodated.
Diversionary Activities: includes many activities e.g. outdoor pursuits, swimming lessons, access to leisure facilities through the KA cards, allowing young people and their families to participate together and encouraging stronger family relationships.
Drug Information/Reduction Initiative: Involving parents and young people who are affected by addictions and is run in partnership with Adult Addiction Services.

Young Person’s support workers have a full case management role for the cases where the young person is placed on a Section 56(4) B in accordance with the NAC children and families protocol. This happens when the Reporters Department discharges the referral for the young person and it is referred to the Local Authority.

The Young Person’s Support Team has alcohol and drug workers who provide:

Advice and guidance
They provide rehabilitation opportunities to young people affected by alcohol or substance issues,
Support with self development and accessing other services
supporting young people who have been affected by parent’s/carers substance use
Providing an understanding about the nature of alcohol/drug dependency
Risk management
Encouraging positive relationships with parents/carers/family members.

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