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Sablonuri azrovneba SeTanxmebis formaa, romlis Tanaxmad jgufis wevrebi ganicdian Zlier zewolas moiyvanon TaviaanTi Sexeduleba jgufis sxva wevrebis SexedulebebTan SesabamisobaSi.

jgufis wevrebisTvis sasiamovnoa Tavs grZnobdnen raRac saerTo harmoniul nawilad da ara damangrevel Zalad, Tundac ngreva saWiro iyos imnisaTvis, rom aamaRlos jgufuri gadawyvetilebebis miRebis procesis efeqturoba.

sabednierod Sablonuri azrovneba miRebulia ara yvela jgufisTvis. is yvelaze metad Tavs iCens im jgufebSi, romlis wevrebic iswrafian mxari dauWiron Tavisi gundis pozitiur imijs, daicvas igi situaciebSi, rodsesac jgufi ganicdis Tavisi pozitiuri imijis koleqtiur saSiSroebas.

statusis sistemebi. statusi es aris prestiJis done, rasac miaRwia adamianma jgufSi, mdgomareoba an rangi, romelic mas ukavia. dRes mecnierebis mier damtkicebulia statusis ierarqiis arseboba uZveles droSic ki. statusi warmoadgenda aucilebel faqtors, calkeuli individebis qcevis gasagebad. statusi - es yovlis SemZle motivirebuli faqtoria, romelic axdens did zemoqnedebas adamianis yofa-qcevaze, Tu is xedavs Seusabamobas mis mier miRebul statussa da imaze Tu sxvebi rogor Rebuloben mas.


statusi.

prestiJis done, an rangi, individebis mdgomareoba jgufSi.

warmoidgineT, rom Tqven, agiyvanes samuSaod auditis ganyofilebaSi erT sabuRaltro formaSi. erTi Tvis muSaobis Semdeg mixvdiT rom ofisSi dominirebs iseTi atmosfero, yvelas yvelafris keTebis ufleba aqvs. TanamSromlebma ician rom xelmZRvaneli maT ar dasjis imisTvis rom isini ignorirebas ukeTeben kompaniaSi miRebul wesebs. ase magaliTad: TanamSromlebi valdebulni arian Caabaron maT mier daxarjuli Tanxis angariSi, Tumca aravin amas seriozulad ar udgeba, aravin warmoadgens qviTars da sityvieradac ar atyobineben Tavis danaxarjebze. rodesac Tqven scadeT dagerToT qviTrebi angariSze, Tqven giTxres: ,,aravin amas ar akeTebs da arc Sen gWirdebao.~ Tqven gjeraT amis imitom, rom iciT jer arc erTi masalebis angariSi ar daabrunes qviTris gareSe imisda miuxedavad, rom instruqciaSi TanamSromlebisaTvis naTqvamia, rom isini valdebulni arian warmoadginon qviTrebi. amas garda Tqven xSirad sargeblobT kompaniis telefoniT piradi saqalaqTaSoriso zarebisTvis, Tumca es akrZalulia. bolos erTma mudmivma TanamSromelma Tqven SegatyobinaT rom Tu gWirdebaT SegiZliaT saxlSi waiRoT qaRaldi, kalami an fanqari. rogori normebia miRebuli am jgufSi? Tu Tqven dagniSnavdnen menejerad aseT koleqtivSi, rogor SesTavazebdiT am normebis Secvlas?

araoficialuri statusi SeiZleba Camoyalibdes iseTi daxasiaTebis safuZvelze, rogoricaa ganaTlebis done, asaki, unari, axali ideebi an gamocdileba statusis Camoyalibebisas mniSvneloba aqvs nebismier moments, romelic yvelaze metad fasdeba jgufSi wevrebis mier. TavisTavad cxadia: Tu statusi yalibdeba araoficialur sawyisze, es saerTodac ar niSnavs rom is saWiro ar aris, an Znelia gansazRvra vin miiRo da vin ara. kategoriebis mixedviT maTi statusis gaTvaliswinebiT, rogorc wesi erTsulovnebi arian imis SefasebaSi, Tu visi statusia maRali, visi saSualo da visidabali.

didi mniSvneloba aqvs TanamSromlebs sjerodeT, rom statusis oficialuri sistema, organizaciaSi emTxveva araoficialurs. es niSnavs rom unda emTxveodes adamianis mier miRebuli rangi da statusi im simboloebs, romelsac mas warudgens organizacia. statusis Seusabamobis magaliTad SeiZleba moviyvanoT situacia, rodesac ufrosi gamoimuSavebs ufro naklebs, vidre - xelqveiTebi. yvela TanamSromels surs miiRos Tavisi statusis Sesaferisi sxvadasxva sikeTe, winaaRmdeg SemTxvevaSi arc Tu iSviaTad ubralod ar cnoben Zalauflebas da am sakiTxebSi maRali Tanamdebobis kolegebis uflebamosilebas. amas garda mdgomareoba iwvevs motivizirebul potencialis daqveiTebas, ris gamoc mosamsaxureebi ar miiswrafian samsaxurSi dawinaurebisken, da aqedan gamomdinare irRveva organizaciaSi arsebuli saerTo wesrigi.

vidre Cven davtovebT statusis Temas, aucilebelia misi kulturaTaSorisi daxasiaTeba moqmedebs Tu ara statusze kulturuli gansxvaveba? diax! sxvadasxva qveynebSi adamianebi namdvilad sxvadasxvagvarad udgebian am sakiTxs.

laTinoamerikuli da aziuri kulturis statusi xSirad gansazRvravs adamianebs ojaxis mdgomareobiT da ojaxebis formaluri rolebiT, romlebsac adamiani TamaSobs organizaciebSi. gansxvavebiT aSS-sa da avstraliaSi. Tumc, aqac TamaSobs statusi mniSvnelovan rols, magram is imdenad araa dakavSirebuli ojaxis istoriasTan da titulTan. Uupirveles yovlisa bazas uqmnis pirad miRwevebs. Cveni mizani am SemTxvevaSi mdgomareobs imaSi, rom zustad vaCvenoT menejerebs, maT unda esmodeT damokidebuleba adamianebis statusTan, romlebic warmoadgenen sxva kulturas da romlebTanac mouwevT maT samsaxureobri urTierToba. menejeri, romelic ver igebs, rom iaponelis kabinetis zoma ar emsaxureba statusis maCvenebels, an ver igebs ramdenad mniSvnelovania nebismieri ingliselisaTvis misi ojaxis geniologia da klasobrivi mdgomareoba, SeiZleba uneblied awyeninos aseT adamians da daswios Tavisi pirovnuli urTierTobis efeqturoba masTan.



jgufis zoma. axdens Tu ara jgufis zoma jgufis saerTo moqmedebaze gavlenas? Ppasuxi am kiTxvaze iqneba erTmniSvnelovnad dadebiTi, aqve unda aRiniSnos, rom am gavlenis done umniSvnelod damokidebulia imaze, Tu ra saxiT aris dakavebuli jgufi. ase magaliTad: faqtebi metyveleben imaze, rom patara jgufebi maT winaSe dasmul amocanebs asruleben ufro swrafad, vidre didebi da Tu jgufi dakavebulia problemebis gadaWriT, maSin didi jgufebi, rogorc wesi, Tavs arTmeven amas ukeT, vidre patara. Aam gamokvlevebis Sedegebis gamoxatva konkretuli cifrebiT ufro rTulia, Tumca Cven gTavazobT zogierT saerTo orientaciebs. Ddidi jgufebi, e.i romlebic Sedgebian 12 an meti adamianisagan gansakuTrebiT efeqturebi arian yvela SesaZlo sawyisi masalis SegrovebaSi, amitom Tu jgufis mizani mdgomareobs faqtebis ZiebaSi, maSin dadi jgufi, yvela SemTxvevaSi, aRmoCndeba ufro Sedegiani.Mmeore mxriv, patara jgufebi ukeT arTmeven Tavs mocemul gadamuSavebas, amasanave jgufebi, romlebic aerTianeben ara umetes 7 adamianisa, rogorc wesi, aseve efeqturad asruleben konkretul amocanebs.

Mmagram ufro mniSvnelovan aRmoCenad, romelic dakavSirebulia jgufis zomasTan, gaxda movlena, romelic cnobilia saxelwodebiT socialuri usaqmuroba. igi mdgomareobs TiToeuli adamianis tendenciaSi dakargos naklebi Zala, asrulebs ra amocanas, sxva adamianebTan erTad, vidre calke.

socialuri usaqmuroba (Social loafing)

TiToeuli adamianis tendencia daxarjos naklebi Zala, asrulebs ra amocanas sxva adamianebTan erTad, vidre marto.


es movlena pirdapir uaryofs azrs, rom jgufis efeqturoba iqneba yvela wevris efeqturobis Tanatoli. riTia gamowveuli sicialuri umuSevrobis efeqti? SesaZlebelia, moqmedebis es xazi amtkicebs adamianebis darwmunebas imaSi, rom viRac Tqvens gverdiT zarmacobs an ubralod aris naklebad unariani, Tqven SeecdebiT gadaanawiloT Tqveni Zalebi, cota SeamciroT isini. socialuri usaqmurobis kidev erTi axsna-movaleobis danawilebaa jgufSi. roca jgufSi Sesrulebuli ama Tu im samuSaos Sedegebze pasuxs ar agebs romelime konkretuli wevri, urTierTkavSiri TiToeuli adamianis anabars da jgufis muSaobis Sefasebas Soris mTlianobaSi rCeba bundovani. Mmsgavs situaciebSi jgufis zogierT wevrs uCndeba survili “gamovides” sxvisi Zalis xarjze, sxva sityvebiT rom vTqvaT, efeqtis dacema iwyeba maSin, roca adamianebi iwyeben fiqrs, rom maTi piradi anabari ar SeiZleba gaizomos da Sefasdes.

Aaqedan SeiZleba gakeTdes naTeli daskvna. Tu menejerebi ayalibeben samuSao jgufebs, maT pirvel rigSi unda gadaaxdedon TiToeuli wevris individualuri Zalebis Sefesebis xerxebs. winaaRmdeg SemTxvevaSi menejeri iZulebuli iqneba gansazRvros Tavisi jgufis produqtiulobis potenciuri danaxarji, unda Seadaros igi mogebas, romelsac igi miiRebs Tavisi TanamSromlebis anazRaurebis momatebis xarjze. Uunda vaRiaroT rom mocemuli daskvna dafuZnebulia upirveles yovlisa aRmosavlur kulturaze. is sruliad samarTliania, Tu saubari midis individualur kulturebze, iseTze, magaliTad rogoricaa amerikul an kanaduri, romelSic dominirebs sazogadoebis wevrebis piradi interesebi. Tu saubari iqneba koleqtiuri tipis sazogadoebaze, sadac jgufis wevrebisaTvis mTavar motivebad rCeba saerTo jgufuri miznebi, maSin mocemuli daskvna iqneba naklebad erTmniSvnelovani. magaliTad: gamokvlevis periodSi, roca amerikel

TanamSromlebs adareben CineTisa da israelis muSebs (orive es qveyana warmoadgens naTlad gamoxatul koleqtiur sazogadoebas) gamoikveTa rom arc Cineli da arc israelis muSebi ar ixrebian socialuri umuSevrobisken. jgufSi maTi efeqturoba ufro maRali iyo, vidre cal-calke Sesrulebuli samuSao.

ukve intuiciur doneze gasagebia, rom jgufebi, sadac arsebobs bevri Sida winaaRmdegoba da naklebad arin amxanaguri da urTierTdaxmarebis survili ar aqvT, naklebad efeqturebi arian, vidre jgufebi, romelTa wevrebsac kargi damokidebuleba aqvT, exmarebian erTmaneTs da simpaTiurad arian erTmaneTis mimarT ganwyobilni. Zieba aq dayrdnobili iyo iseT aspeqtze, rogoric aris jgufis erTsulovneba Zalian mniSvnelovania, rac Zalzed mniSvnelovania, ramdenadac gamokvlevebma aCvenes is pirdapir kavSirSia mis efeqturobasTan.


jgufis erTsulovneba(Grup cohesiveness)

ramdenad moswonT jgufis wevrebs erTmaneTi da ramdenad iTvaliswineben jgufis saerTo miznebs.

gamokvlevebi adastureben, rom saerTo jgufebi, sadac metia erTsulovneba, metad efeqturebi arian. urTierTkavSiri am or maCvenebels Soris arc ise martivi da erTmniSvnelovania. igi cotaTi ganisazRvreba imiT, Tu ramdenad Seesabameba jgufis SigniT danadgarebi da urTierTobebi mis formalur miznebs, romlis nawiladac is iTvleba rac metad erTsulovania jgufi, miT metad miiswrafian misi wevrebi miznis misaRwevad. Tu mizani mimzidvelia (mag: produqciis gamoSvebis farTo moculoba, muSaobis maRali xarisxi, adamianebTan TanamSromloba, romlebic ar Sedian jgufSi), jgufi erTsulovania, rogorc wesi, aRwevs maRal Sedegebs, vidre danawevrebuli. amgvarad, Tu erTsulovnebis done maRalia, magram miznisadmi damokidebuleba negatiuri, maSin jgufis produqtiuloba ecema, Tu erTsulovneba umniSvneloa, xolo jgufis wevrebi mxars uWeren mizans, maSin misi prodeqtiuloba izrdeba, Tumca ise ara, rogorc im SemTxvevaSi

roca maRalia erTsulovnebac da miznis miRwevis mxardaWerac. Tu erTsulovnebis done dabalia da miznis miRwevasac ar uWeren mxars jgufis wevrebi, maSin erTsulovneba arsebiT gavlenas ver axdens Sromis mwarmoeblurobaze. es daskvnebi naCvenebia nax.-6.







erTsulovneba




jguri

miznis


Sesabamisoba

organizaciaSi



maRali dabali

maRali

dabali


Nnayofierebis

mniSvnelovani

mateba


Pproduqtiulobis

umniSvnelo

mateba


Pproduqtiulobis

kleba


erTsulovneba

ar ar axdens

mniSvnelovan

gavlenas


produqtiulobis

doneze


nax. 6. urTierTkavSiri Rirebulebasa da produqtiulobis urTierTobebs Soris.



jgufuri procesebi. jgufuri moqmedebis Cveneburi modelis Semdegi komponenti exeba procesebs, romelic mimdinareobs muSaTa jgufis SigniT, e.i. komunikaciur sistemebs, romlebsac iyeneben jgufis wevrebi informaciebis gasacvlelad. Kkoleqtiuri gadawyvetilebis miRebis procesSi, Zalauflebis ganawilebis dinamikaSi, konfliqtur situaciebSi, adamianTa urTierTobebSi da a.S. ratom aris procesebi amdenad mniSvnelovani jgufis moqmedebis gansazRvrelad? imitom rom jgufebSi ori erTeulis jami ar aris aucilebeli utoldebodes ors. Nnebismieri jgufi Tavidan flobs konkretul potencials, romelic ganisazRvreba yovlisSemZle SezRudvebiT, resursebiT da struqturiT. Semdeg emateba pozitiuri da negatiuri faqtorebi, romlebic yalibdebian TviT jgufis SigniT, romlebic agreTve gansazRvrul gavlenas axdenen procesebze. magaliTad, kvleviTi jgufis oTx wevrs, rogorc wesi, SeuZliaT mogvawodon meti sasargeblo idea, vidre oTx adamians cal-calke momuSaves. agreTve jgufSi SeiZleba iarsebon faqtorebma, romlebic procesebze moaxdenen negatiur gavlenas. magaliTad, maRalma konfliqturobam an urTierTobis problemebma, romlebic xels uSlian jgufis efeqtur muSaobas. menejerebisaTvis jgufuri procesebis ori mniSvnelovani faqtoria-ganmsazRvreli jgufuri gadawyvetilebis miReba da konfliqtebis marTva.

jgufuri gadawyvetilebebi. bevri gadawyvetileba miiReba konfliqturad. dRes organizaciebSi aucileblobis SemTxvevaSi saerTod yalibdebian komitetebi, specialuri jgufebi, ama Tu im amocanis Sesasruleblad. sainspeqcio komisiebi, jgufebi problemebis Sesaswavlad, an jgufebi gadawyvetilebebis misaRebad. Ggarda amisa, gamokvlevebma aCvena, rom Tanamedrove menejerebi kviraSi 30 saaTamde atareben sxvadasxva krebebze da TaTbirebze ra sakvirvelia, am drois mniSvnelovani nawili eTmoba problemebis garkvevas, maT gadawyvetas da maTi realizaciis saSualebaTa gansazRvras. am nawilSi Cven ganvixilavT jgufur gadawyvetilebaTa meTodis upiratesobebs da uaryofiT mxareebs. mogiTxrobT rogor pirobebSi unda iqnas miRebuli konfliqturi gadawyvetileba da aRvwerT popularuli meTodebis rigs, jgufuri gadawyvetilebebis miRebis procesis efeqturobis asamaRleblad.

ra upiratesoba aqvs jgufur gadawyvetas individualurTan SedarebiT?

1.ufro meti informacia da codnis moculoba. gadawyvetis procesSi jgufi warmoadgens mravalferovan gamocdilebas da mosazrebebs, rac ar aRiniSneba, Tu gadawyvetilebas Rebulobs erTi adamiani.

2.mravalferovani variantebis didi raodenobiT gamomuSaveba. ramdenadac jgufebs awvdian mravalferovan informaciebs, maT SeuZliaT gansaxilvelad Seitanon meti varianti, vidre erTma adamianma. 3.miRebuli gadawyvetilebebis mxardaWeris maRali SesaZlebloba sxva TanamSromlebis mier. jgufis wevrebi iSviaTad gamodian am gadawyvetilebebis winaaRmdeg, romelTa SemuSavebaSic isini iReben aqtiur da uSualo monawileobas. 4.gadawyvetilebebis maRali kanoniereba. gadawyvetilebebi, romlebic miiReba jgufis mier, xSirad aRiqmeba adamianis mier, rogorc maRali kanonuri Zalis mqone, vidre erTpirovnulad miRebuli.

Dda mainc, Tu jgufebi amdenad efeqturni arian gadawyvetilebebis miRebisas, ratom SeiZleba moismino iSviaTad amdagvari: ”aqlemi-es aris cxeni, romelic koleqtiurad awyobilia cal-calke nawilebisgan.” saqme imaSia, rom jgufur gadawyvetilebebs aqvs uqryofiTi mxareebic: 1.mniSvnelovani drois danakargebi. jgufebs TiTqmis yovelTvis meti dro sWirdebaT imisaTvis, rom mividnen raRac gadawyvetilebamde, vidre Tu mas iRebs erTi adamiani. 2.umciresobis Zalaufleba. jgufis wevrebis araTanasworobas mivyavarT iqamde, rom erTi an ramodenime metad gavleniani wevri sargeblobs. is Tu ramdenad efeqturad Rebulobs jgufi gadawyvetilebas, damokidebulia imaze, Tu rogor kriteriumebs iyenebs efeqturobis Sesafaseblad. cxrilSi 7. warmodgenilia gaerTianebuli informacia imaze, Tu ra SemTxvevaSia ufro efeqturia jgufuri gadawyvetileba da ra SemTxvevaSi individualuri.
cxrili 6. jgufebis da calkeuli muSakebis efeqtianoba gadawyvetilebis miRebisas


efeqturobis kriteriumebi

jgufebi

calkeuli muSakebi

sizuste






siCqare






kreatiuloba






gadawyvetilebis miRebis da mowonebis xarisxi






Sedegianoba






aseve unda gvaxsovdes is, rom saqmianobis efeqturobaze jgufuri gadawyvetilebis miRebisas moqmedebs jgufis zoma(raodenoba). rac ufro didia jgufi miT ufro metia gansxvavebuli azri. Tumca unda gvaxsovdes isic, rom didi jgufi Txoulobs ufro met koordinacias da met dros imisaTvis, rom gadawyvetilebis miRebaSi yvela wevrs mieces saSualeba Tavisi wvlisis Setanisa. amitom jgufi ar unda iyos Zalian didi, optimaluri raodenobaa 5-15 kaci. faqtebi gviCveneben, rom yvelaze efeqturia 5-7 kaciani jgufi. miaqcieT yuradReba imas, rom 5 da 7 kenti cifrebia, amitom gamoricxulia gamouvali situacia kenWis yris dros. aseTi raodenobis jgufi sakmaod didia imisaTvis, rom misma wevrebma Seicvalon rolebi an uari Tqvan arasasurveli movaleobis Sesrulebaze da amave dros sakmaod pataraa imisaTvis, rom koleqtivis Tundac yvelaze SeumCneveli wevrebi aqtiurad Caebnen ganxilvebSi.

imisaTvis, rom amaRldes jgufuri gadawyvetilebebis miRebis SemoqmedebiTi potenciali specialistebi gvTavazoben 3 meTods, romelic aRwerilia me-7-e suraTze:


nax. 7. jgufuri gadawyvetilebis miRebisas SemoqmedebiTi potencialis amaRlebis meTodebi.


konfliqturi situaciebis marTva. kidev erTi umniSvnelovanesi jgufuri procesia – is Tu ra saSualebebiT marTavs jgufi konfliqtebs. dasaxuli amocanebis Sesrulebisas jgufSi gardauvalia sxvadasxva konfliqtebidan gansxvavebuli azri. termini konfliqti _ gamoiyeneba misaReb azrTa sxvaobis aRsaniSnavad. Tumca ara aqvs mniSvneloba CavTvliT am azrTa sxvaobas faqtiurad Tu ara. Tu isini arseboben, jgufis wevrebis azriT, maSin konfliqtur situacias aqvs adgili. unda aRiniSnos agreTve, rom es gansazRvra Seexeba sxvadasxva konfliqtis gamovlenas. dawyebuli yvelaze SeumCneveliT. iribiT da kontrolirebadi winaaRmdegobiT da damTavrebuli mtruli moqmedebebiT, iseTiT rogoricaa: gaficvebi, buntebi da bolos omebic. xangrZlivi drois ganmavlobaSi Camoyalibda sami gansxvavebuli Sexeduleba jgufebSi konfliqtis Taobaze. pirveli mdgomareobs imaSi, rom nebismieri saSualebiT unda aviciloT es movlena. is iwvevs rRvevis simptomebs. Cven amas veZaxiT konfliqtisadmi tradiciul damokidebulebas. meore Sexeduleba aris humanuri damokidebuleba konfliqtisadmi, rac imaSi

mdgomareobs, rom konfliqti Cveulebrivi da gardauvalia nebismieri jgufis funqcionirebisas da ar atarebs negatiur xasiaTs, piriqiT konfliqturi situacia xSirad pozitiur potencialsac Seicavs, romelic jgufis Sromis nayofierebaze dadebiTad moqmedebs. da bolos, mesame yvelaze Tanamedrove Sexeduleba mdgomareobs imaSi, rom konfliqti ara marto pozitiuri faqtoria, aramed zogierT SemTxvevaSi aucilebelic kia jgufis efeqturobis amaRlebisTvis. am ukanasknelma midgomam miiRo saxeli `damokidebuleba konfliqtisadmi urTierTqmedebis gaTvaliswinebiT~.
saWiroa gageba imisa, rom es sulac ar niSnavs rom konfliqti kargia. iTvleba, rom zogierTi maTgani exmareba muSa jgufs miznebis miRwevaSi. es egreT wodebuli konstruqciuli xasiaTis funqcionaluri konfliqtebia. konfliqtebi gansxvavebuli xasiaTis ki xels uSlis jgufis muSaobas, maT disfunqciuri konfliqtebi ewodebaT da aqvT destruqciuli buneba. suraTi 8. gviCvenebs ramdenad rTuli amocana dgas mmarTveli personalis winaSe.

disfunqcionaluri konfliqti-xels uSlis jgufs dasaxuli miznis miRwevaSi

funqcionaluri konfliqtebi-jgufuri miznebis misaRwevad xelSemwyobi konfliqtebi.

rogori xerxiT gansazRvravs menejeri funqcionalursa da disfunqcionalur jgufur konfliqts? amisaTvis aucilebelia gansazRvros konfliqtis tipi. mkvlevarebma gansazRvres 3 ZiriTadi tipi: konfliqti samuSao davalebis gamo, konfliqti urTierTdamokidebulebaze da samuSao procesebTan dakavSirebuli konfliqtebi.


nax. 8. damokidebuleba funqcionalur disfunqcionalur konfliqtebs Soris

konfliqti davalebis gulisTvis (process conflict)

konfliqti imasTan dakavSirebiT, Tu rogor sruldeba davaleba.


kvlevebi gviCveneben, rom urTierTdakavSirebuli konfliqtebi praqtikulad yovelTvis atareben disfunqcionalur xasiaTs. ratom? yvelafridan gamomdinare, UuTanxmoebebi da piraduli mtroba, yvela konfliqts axlavs Tan, rac aZlierebs konfliqts adamianebSi da arTulebs maTSi. urTierTgagebas. sxva mxridan ki umniSvnelo konfliqtebi samuSao procesebTan dakavSirebiT funqcionaluria. konfliqti samuSao procesebTan dakavSirebiT produqtiuli rom iyos, igi minimalur zRvramde unda SevakavoT. aRSfoTebuli debatebi imis Sesaxeb Tu vin ra samuSao unda Seasrulos xdeba disfunqciuri, Tu iqmneba gadauwyvetileba samuSao rolebis ganawilebis Sesaxeb; isini zrdian dros, romelSic unda Sesruldes amocana. amas ki iqamde mivyavarT, rom sxvadasxxva jgufis wevrebi asruleben erTidaigive funqcias. umniSvnelo konfliqtebi samuSao davalebebTan dakavSirebiT, rogorc wesi pozitiurad moqmedeben jgufis wevrebze, radgan isini stimulireben sxvadasxva ideebze, kamaTi, rac xels uwyobs jgufis muSaobis gaumjobesebas.

magram sanam gamogonebuli ar aris konfliqtis Sefasebis raime meTodebi, manam daveyrdnobiT mxolod adamianebis codnas da gamocdilebas.

ra meTodebi unda gamoiyenos menejerma, rodesac konfliqti gamwvavdeba? arsebobs 5 meTodi: arideba, miCveva, iZuleba, kompromisi da TanamSromloba. unda gvaxsovdes rom yovel meTods gaaCnia rogorc upiratesoba asece nakli. da Sesabamisad arcerTi ar SeiZleba CaiTvalos universalurad. is Tu romel meTods mimarTavs, mxolod menejeris survilzea damokidebuli, wnexis moxdena surs Tu TanamSromloba.

jgufuri amocanebi. Tu ganvixilavT modelis sqematur gamosaxulebas, vnaxavT rom jgufebis efeqtur muSaobaze da maT kmayofilebaze samuSaosadmi, damokidebulia maTTvis dakisrebul samuSaos sirTuleze da urTierT damokidebulebaze.

amocanebi SegviZlia davyoT advilebad da rTulebad. advili amocanebi, rogorc wesi standartulebia, xolo Zvelebi principulaad axlebi; rac ufro rTulia amocana miT ufro met upiratesobas iRebs, radganac jgufuri msjelobis dros ufro met sxvadasxva amoxsnis gzebs ganixilavs. Tu amocana advilia, jgufis wevrebs SeuZliaT ar ganixilon amoxsnis sxvadasxva saSualebebi da egreve standartul gadawyvetilebis gzas mimarTon. analogiurad Tu amocanebi urTierTdamokidebuli arian, maSin jgufi ufro met urTierTmoqmedebas saWiroebs. Sesabamisad aseTi muSaoba efeqturad akontrolebs konfliqts.


nax. 9. konfliqtebis gadawyvetis gzebi


jgufebis efeqtur jgufebad gadaqceva. 25 wlis winaT, rodesac iseTi jgufebi, rogorc W.L. Core, Volvo da kroft General Foods-ia daiwyes jgufebis -gamoyeneba, es siaxle iyo, radganac manamde aravis ar gamouyenebia. dRes situacia sruliad sawinaaRmdegoa. kompaniebis 80%,-ze meti momuSave jgufebs iyeneben. amerikaSi mcire biznesis 68%, aseve jgufebs iyeneben. aqedan gamomdinare jgufebis popularoba gaizrdeba. ratom? gamokvlevebma aCvena rom Tu amocanebis Sesrulebas sxvadasxva Tvisebebi, gamocdileba, azrebi da msjeloba sWirdeba, maSin jgufi muSaobs ufro efeqturad vidre calkeuli pirebi. organizaciebi, romlebsac surT rom ufro efeqturebi da konstruqciulebi iyvnen, iyeneben jgufebs. aseve jgufebi ufro swrafad reagireben situaciis cvlilebebze.

ras warmoadgens samuSao jgufi

momuSave jgufebi (work teams)

jgufebi, romlis wevrebic datvirTulad muSaoben konkretuli miznis misaRwevad iyeneben sinirgizmis pozitiur efeqts da damatebiT Tvisebebs
Cvengan umravlesobas ukve gaaCnia warmateba jgufur saqmianobaSi, miTumetes Tu rodesme monawileoba migviRia sportul SejibrebebSi. sportul da muSa jgufebs mravali erTnairi daxasiaTeba gaaCniaT, magram muSaTa jgufi gansxvavdeba sportulisgan da Tavisi gansxvavebebi gaaCniaT. sportuli jgufebi muSaoben upirveles yovlisa rom erTmaneTSi gacvalon informacia da miiRon gadawyvetileba, romelic jgufis yovel wevrs exmareba imuSaos ufro efeqturad. xolo muSaTa jgufi muSaobs datvirTulad, raTa miaRwion ZiriTad mizans da amisTvis iyeneben sinergizmis pozitiur efeqts da damatebiT Tvisebebs. muSaTa jgufebSi gaerTianebuli misi wevrebis Zalebi aisaxeba warmoebis doneze, romelic aWarbebs fulis im raodenobas, romelic Cadebulia. ratom? pozitiur sinergizmisa da zustad Camoyalibebuli moqmedebebis wyalobiT.

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