Minutes of the 3rd Meeting of the World Alliance for Quality Monday September 25, 2006
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Minutes of the 3rd Meeting of the World Alliance for Quality Monday September 25, 2006 The Singapore Quality Institute Singapore Participants
Guests
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Agenda:
2) Welcome and Introduction to World Quality Alliance by Mr..Yuri Gousakov 3) Agreement of last minutes meeting (Antwerp) 4) Round table of all participants on news from their organization and reflection on the World Alliance for Quality 5) Key issues (see attached document) a) Discussion and rewording of the key issues b) Plan to develop projects around the key issues
1) Quality Security and environment: a) How to speak with one voice at world level b) How to adapt Quality to globalization c) How to answer the needs of today’s CEOs
Mr Yuri Gousakov on behalf of EOQ welcomed the initiation of a World Alliance for Quality. Mr Wee Siew Kim President of CQI sent a welcome message to the participant of the WAQ meeting 2. Reflection on the initiative Mr Chih-Han stressed the need to move towards the Quality of human beings. Quality has started by improving the quality of products and services, then works on environment. It is time to work on Quality of life taking care of Education and wellbeing of people. Mr Yuri Gousakof stressed the need to share data on Quality. The initiative of setting a database on Quality accessed by all and developed by EOQ could be spread to other continents 4. Key Issues The three key issues chosen are the following: Maintain and improve the Quality of products and services. Help under recognised countries and organizations to develop their richness and find their place in the world community. Improve the quality of life of world citizens. Among the different possible projects, the WAQ focused on developing a Quality of life index. How to run a project on one of the 3 key issues. There are two ways: 1) Launch a specific project It was decided that anybody interested in one projects can invite others to join him. The WAQ will open the space and inform on proposed projects. When someone wants to propose a project, he will fill a one page document describing the proposition and will ask for collaboration. Paul Borawski will propose a format.
Leader: EOQ Bertrand Jouslin de Noray Contributor: ANQ Chih-Han Wang and ASQ Paul Borawski 2) Improve existing quality including: - Top management commitment to Quality - Advanced Statistic tools - Value of ISO 9000 Leader: JUSE Hitoshi Kamikubo Contributor: ASQ Paul Borawski 3) Meeting of National Quality organizations Organize the second World Summit of National Quality Organization in Houston in 2008 Leader: ASQ Paul Borawski Contributor : EOQ Bertrand Jouslin de Noray 4) Increase the quality of National and regional Quality organizations Leader: EOQ Yuri Gousakov Contributor: ASQ Paul Borawski
Leader: EOQ Yuri Gousakov 6) Confront new ideas in a special meeting Noriaki Kano, Russell Ackoff, Peter Senge, Shoji Shiba Leader: ASQ Paul Borawski Contributor: EOQ Bertrand Jousin de Noray
Leader: EOQ Yuri Gousakov The leaders are invited to fill the one page document which defines the projects. Everyone is invited to launch new projects. 2) Inform on existing experiences which can be used by others Many experiences have been successfully processed but are not known. "Those who have are willing to give, Those who want are able to experiment" WAQ proposes to work in three steps. 1) Anyone who has a good experience to share informs on the experience 2) People interested contact the author 3) The author is ready to help in the implementation of his experience in another country. 3. World alliance for Quality Today the World Alliance for Quality consists of 5 founding organizations ( ANQ, ASQ, EOQ, IAQ and JUSE) Two international networks have asked to join World Alliance for Quality namely APQO and MEQA. They are both welcome to become active in the World Alliance for Quality (there is no formal membership). They will be invited to attend the next meeting. World Alliance for Quality management (see conclusions of the meeting in annex) The alliance will follow the simple rules: 1) Action oriented 2) Informal organization 3) Attraction instead of constraint
Chih-Han Wang ANQ Spencer Hutchins IAQ Bertrand Jouslin de Noray EOQ Ichiro Kotsuka from JUSE
The logo of WAQ was agreed. There is already one web site for the WAQ (www.eoq.org/waq (password "camp" in small letter)). There will be a need to develop one open to the public. 5. Next meeting The next meeting will be held in Prague in May 2007 and Huston in May 2008 For the minutes: Bertrand Jouslin de Noray October 6, 2006 Three Key issues (Singapore September 2006) 
WAQ Management 
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