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Saws consortium IV jpa meeting Minutes February 26, 2015


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SAWS Consortium IV JPA Meeting Minutes

February 26, 2015
Location: C-IV Project – Sutter Room

11290 Pyrites Way, Suite 150

Rancho Cordova, CA 95670

Conference Call Number (1-866-398-9973 Access Code 472762#)

Members present: Region 1 – Susan von Zabern, Riverside County DPSS Director and (via teleconference) Chairperson

Region 2 – Linda Haugan, San Bernardino County Assistant

Executive Officer, Human Services and Member

Region 3 – Peggy Montgomery, Kings County HSA Director and Member

Region 4 – Kathy Harwell, Stanislaus County Community Services Agency Director and Vice-Chairperson

Region 5 – Ana Pagan, Merced County HSA Director and Member

Region 6 – Lori Harrah, Sutter County Welfare and Social Services Director and Member

Region 7 – Cathi Grams, Butte County Employment and Social Services Director and Member



Facilitator: Thomas Hartman, C-IV Project Director
Attendees: Nichole Nava, Peggy Macias, Danielle Benoit, Joe Mendoza, Liz Grisham, Dan Kohn, Martha Zepeda, Larry Risser, Kim Lamb, Kristine Dudley/OSI, Leslie Johnson, Sean Swift, Jennifer Dacre, Dan Dean, Holly Murphy, Scot Bailey, Jon Burkett, Lisa Salas, Jennifer Hobbs, Karen Rapponotti, Michele Peterson and Grace Navarro
Attendees: Phebe Chu, Rich Wyde, Lori Christensen/CDSS,

(via teleconference) Farzad Ghazizadeh/OSI, and Christiana Smith/CWDA


  1. Chairperson von Zabern convened the meeting at 10:03 a.m.




  1. Public opportunity to speak on any Item NOT on the agenda




  • None


Consent Items

  1. Approve the Minutes of the January 23, 2015 JPA Board and General Membership Meetings and Update of Action Items


Action Items from previous meeting

  • Action Item 1- as needed

No updates

Action Items from this meeting

  • Action Item 1 - open

No updates

  • Action Item 2 – open

A Verbal update was given during this meeting.
Motion to Approve the Minutes of the January 23, 2015 JPA Board and General Membership Meetings and Update of Action Items as written was made by Member Linda Haugan.

Motion was seconded by Member Peggy Montgomery.

Members Susan von Zabern, Kathy Harwell, Linda Haugan, Ana Pagan, Peggy Montgomery, Cathi Grams and Lori Harrah were in favor.

Motion passed unanimously.





  1. Approve Accenture County Purchases and authorize the addition of funding to the FY 14/15 C-IV Project Budget




Number

Description

County

Purchase Date

AL-02-2014

Support Renewals

Alpine

11/12/2014

CV-02-2014

Support Renewals

Calaveras

1/27/2015

HM-02-2014

Support Renewals

Humboldt

1/22/2015

IM-02-2014

Site Expansion - 4th Street El Centro

Imperial

12/11/2014

KR-05-2014

Site Expansion - 3041 Wilson Road

Kern

1/6/2015

MA-04-2014

Type 1 Scanners

Madera

12/11/2014

MD-02-2014

Type 1 Scanners

Modoc

11/20/2014

MN-02-2014

Site Move - 1600 Los Gamos Drive

Marin

11/20/2014

MP-01-2014

Support Renewals

Mariposa

1/20/2015

NP-02-2014

Type 1 Scanners

Napa

1/6/2015

RV-05-2014

Site Modification - Jurupa

Riverside

1/13/2015

RV-06-2014

Site Modification - Site 33018 -Hole Street

Riverside

2/3/2015

SA-07-2013

Ongoing Operations for Hazel Hawkins Hospital (SFY 14/15)

San Benito

10/14/2014

SB-07-2014

Wireless Barcode Readers (Qty 6)

San Bernardino

12/11/2014

SB-08-2014

Additional Remote CSC Workers

San Bernardino

2/3/2015

SH-03-2014

Workstation Refresh

Shasta

12/11/2014

YB-01-2014

Type 1 Scanners

Yuba

12/11/2014


Motion to approve Accenture County Purchases and authorize the addition of funding to the FY 14/15 C-IV Project Budget as written was made by Member Lori Harrah.

Motion was seconded by Vice-Chair Kathy Harwell.

Members Susan von Zabern, Kathy Harwell, Linda Haugan, Ana Pagan, Peggy Montgomery, Cathi Grams and Lori Harrah were in favor.

Motion passed unanimously.




  1. Approve Accenture Change Order CO-078 – CalHEERS Enhancements SFY 2014/2015

As part of Change Order CO-068, CalHEERS, Accenture developed and implemented an interface between the C-IV System and the California Healthcare Eligibility, Enrollment and Retention System (“CalHEERS”). This interface was implemented in January 2014 in order for the C-IV System to support the enactment of the Patient Protection and Affordable Care Act of 2010 and enable the C-IV Counties to perform the related program activities. Subsequent to the implementation of that interface, the California Department of Health Care Services (“DHCS”) implemented additional changes to the Medi-Cal program, and, therefore, additional enhancements to the C-IV System related to the CalHEERS interface are required to enable the Counties to the perform the related program activities.


This Change Order outlines the costs and timeline for Accenture to develop, test and implement enhancements related to the CalHEERS interface listed below in the table and future enhancements identified by the Consortium and agreed upon by Accenture. The columns in the table include:


  • ID: Sequential number given to System Change Requests. ID is used throughout the release management lifecycle.

  • Short Description: Short phrase to describe the System Change Request.

  • ETC: Estimated number of hours to design, develops and test the System Change Request.





Total Change Order Cost:


All costs associated with this Change Order are covered through premise funds and are already accounted for in the FY 14/15 C-IV Project Budget approved on August 28, 2014.

Motion to Approve Accenture Change Order CO-078 – CalHEERS Enhancements SFY 2014/2015 as written was made by Member Linda Haugan.

Motion was seconded by Member Peggy Montgomery.

Members Susan von Zabern, Kathy Harwell, Linda Haugan, Ana Pagan, Peggy Montgomery, Cathi Grams and Lori Harrah were in favor.

Motion passed unanimously.





  1. Approve Accenture Contract Amendment No. Seventy-Seven (includes Change Order CO-78 - CalHEERS Enhancements SFY 2014/15) and Updates to Exhibit A

The Contractor developed and implemented an interface between the C-IV System and the California Healthcare Eligibility, Enrollment and Retention System (“CalHEERS”) in Change Order CO-068, CalHEERS to support the enactment of the Patient Protection and Affordable Care Act of 2010 and enable the C-IV Counties to perform the related program activities. One of the functional requirements for CalHEERS, as described in the CalHEERS-SAWS-MEDS Interface Business Services Definition, dated October 29, 2012, was that it interface with each SAWS system to provide data for potential Non-MAGI Medi-Cal cases or applicants potentially eligible for other programs such as California Work Opportunity and Responsibility to Kids (“CalWORKs”) and CalFresh. As a result, enhancements to the C-IV System were required and outlined in Change Order 068, Revision 5.


Subsequent to the implementation of the CalHEERS interface, the California Department of Health Care Services implemented additional changes to the Medi-Cal program that require additional enhancements to the C-IV System related to the CalHEERS interface. These additional enhancements are further described in Change Order CO-078, CalHEERS Enhancements SFY 2014/15.
All costs associated with this Amendment are already accounted for in the FY 14/15 C-IV Project Budget approved on August 28, 2014.
Motion to Approve Accenture Contract Amendment No. Seventy-Seven (includes Change Order CO-78 - CalHEERS Enhancements SFY 2014/15) and Updates to Exhibit A as written was made by Chair von Zabern.

Motion was seconded by Member Peggy Montgomery.

Members Susan von Zabern, Kathy Harwell, Linda Haugan, Ana Pagan, Peggy Montgomery, Cathi Grams and Lori Harrah were in favor.

Motion passed unanimously.



  1. Approve First Data Change Order CO-027 – CalHEERS Enhancements SFY 2014/2015

As part of Change Order CO-016, CalHEERS, First Data performed Quality Assurance (“QA”) Services associated with the development, testing, and implementation of an interface between the C-IV System and the California Healthcare Eligibility, Enrollment and Retention System (“CalHEERS”). This interface was implemented in January 2014 in order for the C-IV System to support the enactment of the Patient Protection and Affordable Care Act of 2010 and enable the C-IV Counties to perform the related program activities. Subsequent to the implementation of that interface, the California Department of Health Care Services (“DHCS”) implemented additional changes to the Medi-Cal program. As a result, additional enhancements to the C-IV System related to the CalHEERS interface are required to enable the Counties to perform the related program activities.


This Change Order outlines the staffing requirements, costs, and timeline for First Data to perform QA Services associated with the development, testing, and implementation of the changes associated with implementing additional enhancements to the interface with the California Healthcare Eligibility, Enrollment and Retention (“CalHEERS”) System.
This Change Order includes an additional 448 hours of QA Services for the First Data QA Team.
These additional Services will consist of review and assessment associated with the System Change Requests (“SCRs”) in the table below. The columns in the table below include:
• ID: Sequential number given to all SCRs. ID is used throughout the release management lifecycle;

• Short Description: Short phrase to describe the SCR; and

• First Data Hours: Number of hours estimated to perform QA Services


Total Change Order Cost:


C-IV M&O QA

SFY 2014/15

Total Cost

Hours

Cost

Hours

Cost

Business Analyst /Tester

448

$59,904

448

$59,904

Total

448

$59,904

448

$59,904

All costs associated with this Change Order are already accounted for in the FY 14/15 C-IV Project Budget approved on August 28, 2014.


Motion to Approve First Data Change Order CO-027 – CalHEERS Enhancements SFY 2014/2015 as written was made by Member Linda Haugan.

Motion was seconded by Member Cathi Grams.

Members Susan von Zabern, Kathy Harwell, Linda Haugan, Ana Pagan, Peggy Montgomery, Cathi Grams and Lori Harrah were in favor.

Motion passed unanimously.


  1. Approve First Data Contract Amendment No. Thirty-Seven (includes Change Order CO-027- CalHEERS Enhancements SFY 2014/2015) and Updates to Exhibit A

The Contractor performed Quality Assurance (“QA”) Services associated with the development, testing, and implementation of an interface between the C-IV System and the California Healthcare Eligibility, Enrollment and Retention System (“CalHEERS”) in Change Order CO-016. This interface was implemented in January 2014 in order for the C-IV System to support the enactment of the Patient Protection and Affordable Care Act of 2010 and enable the C-IV Counties to perform the related program activities.


The new interface has introduced complex functionality to C-IV and, as clarification of policy occurs, staff are required to develop and implement additional changes, resulting in Application Maintenance and Quality Assurance hours that are expected to exceed previous estimates. Additional M&O QA Services are needed to actively monitor the System Investigation Requests (“SIRs”) and System Change Requests (“SCRs”) related to the CalHEERS Interface. The Consortium has requested that Contractor provide corresponding QA Services as documented in Change Order CO-016, Rev.5 CalHEERS. Consequently, there is an increase in costs associated with the increase in QA Services to be performed by Contractor.
Subsequent to the implementation of the interface, the California Department of Health Care Services (“DHCS”) implemented additional changes to the Medi-Cal program that require additional enhancements to the C-IV System related to the CalHEERS interface. These enhancements were not included in the scope of Change Order CO-016, Rev.4 CalHEERS. The Consortium has requested that Contractor provide corresponding QA Services as documented in Change Order CO-027 – CalHEERS Enhancements SFY 2014/15.
All costs associated with this Amendment are already accounted for in the FY 14/15 C-IV Project Budget approved on August 28, 2014.

Motion to Approve First Data Contract Amendment No. Thirty-Seven (includes Change Order CO-027- CalHEERS Enhancements SFY 2014/2015) and Updates to Exhibit A as written was made by Vice-Chair Kathy Harwell.

Motion was seconded by Chair von Zabern.

Members Susan von Zabern, Kathy Harwell, Linda Haugan, Ana Pagan, Peggy Montgomery, Cathi Grams and Lori Harrah were in favor.

Motion passed unanimously.

Informational Items

  1. Application M&O Update

  • Michele Peterson reviewed and summarized from the Policy Slide Powerpoint Deck:

    • CF 200% MCE – Recent information received from a 1/15/2015 Self Sufficiency and CF CWDA meeting on 1/26/2015 indicates that FNS Federal CalFresh does not support a CF 200% IRT for MCE cases. SAWS will need to make changes as to how the IRT is used for the 130-200% cases.

    • WINS - Moved issuance date in 15.02; now to be generated between the 20th-24th of the month. Also updated the WINS determination so that hours for WINS will be used by looking at the Paid or Work Hours detail pages entries; if those are left null; system will calculate using the Proxy.

    • SSA COLA - Received final ACWDL from DHCS in January. The SSA COLA values are scheduled to be implemented in priority release on March 15th. Batch will follow later.

    • Drug Felons - Implemented that policy in 14.12 Policy on 2/9/15; posted list of cases in mid-February to action those cases. We will not run those cases through a batch process until March 15th.

    • CW MAP Increase 14.12 – Priority Release on February 9, 2015 which will allow the April benefits to display correct amounts. Project will run batch in the March 15th run.

    • Batch EDBC Process – In order to minimize the work on the counties we have a two phase batch EDBC approach for this year; this will allow for timely notices and printing of those to be generated for this effort. The two dates of batch are March 15th and April 4th; resulting in multiple lists for processing. These lists are outlined in the COLA memorandum that went out to PPOCs.

    • Included in Phase I on March 15th- Not planning system downtime; about 330K programs will be run. It will include CW cases impacted by Drug Felon, CW Map, CW Long-Term sanction and NACF Drug Felon.

    • Phase II will run on April 4th - There are about 800K programs impacted and C-IV does anticipate system downtime on April 4th. The Project will run CW Long-Term Sanction, NACF MCE Changes/COLA (CW/CF) changes and the MC population for the SSA COLA.

    • 24 month Time Clock -This policy is on hold. Working with LRS to do a joint design – still in preliminary stages.

    • eICT remains an ongoing effort. Testing with other Consortia is expected. Target 15.04 release date.

    • Approved Relative Caretaker Funding Option (ARC) - SCR 55805 has been drafted to address this policy and automation designs are being explored. A release date for this SCR has yet to be determined. A CIT for the interim process has been drafted and is currently being reviewed by the RPMs.

    • A Policy Watch Slide was presented covering Governor’s SFY 15-16 Budget, April 2015 FPL Changes, OCAT, SB1341 – MAGI Rules in SAWS and Horizontal Integration to name a few.

    • Snapshot for eNotifications spreadsheet was reviewed. At the present time, approximately 4,000 participants have signed up for eNotifications.

      • Four Counties are participating in the pilot program: Kern, Lake Merced and Shasta.

      • This is a courtesy reminder feature – will not replace policy.

      • Pilot is scheduled for 6 months – update will be provided at June General Membership meeting.




  1. LRS/C-IV Update

  • The meeting was successful. Clarification questions were asked and answered.

  • The next meeting will most likely occur around the October timeframe after the LRS UAT occurrence.

  • A March 9, 2015 Executive Leadership Meeting is planned in which Accenture’s Top-Down Revised Estimates will be presented.

  • Karen Rapponotti briefed the JPA Committee Members about a Meet and Greet Meeting that occurred at the LRS facility between eleven C-IV Business Analysts and their counterparts at LRS.

  • Karen continued with an update on UAT Tester recruitment.

    • Seven slots are available with four cycles of 3-week sessions.

    • Funding is available for salary/benefits/travel per OSI rates.




  1. Technical M&O Update

    • Jon Burkett presented an update comparing last year’s open enrollment statistics with this year’s.

  • 9,181 calls were handled during the period of open enrollment.

  • 98.5% Service Level Agreement performance rating.

  • Open enrollment call volume has significantly decreased.




  1. Adjourn Meeting

  • Chairperson von Zabern adjourned the meeting at 10:49 a.m.




Action Items from previous meeting

Assigned to

Due Date

Status

  1. Provide as needed summary updates on critical policy efforts that are in different states of development at C-IV to ensure that County Executive Management is aware of the upcoming changes and if necessary allow them to exercise their influence with the Project and/or with oversight partners.

Thomas Hartman

As needed




Action Items from this meeting

Assigned to

Due Date

Status

  1. C-IV to share active C4Y counts and counts showing those who have opted in to receive e-Notifications to their C4Y accounts.

Lisa Salas

JPA Meeting March 26, 2015

Open

  1. 2015 Priorities spreadsheet list will be discussed in today’s meeting.

Thomas Hartman

JPA Meeting March 26, 2015

Open


Next Meeting

JPA Regular Board Meeting

March 26, 2015 – 10:00 a.m. – 12:00 p.m. (Conference Call)

C-IV Project – Sutter Conference Room

11290 Pyrites Way, Suite 150

Rancho Cordova, CA 95670



Conference Call number: 1-866-398-9973 (Participant Code: 472762#)

JPA Board of Director’s Meeting



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