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Transmittal Letter (rfp 1)


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Key Activity: Reports (RFP 3.2.1.3)


Key Activity: Produce reports on the Project

Contractor Responsibilities:

  • Produce weekly reports of project status

  • Produce monthly summary reports of project status

  • Produce quarterly CMS reports

  • Produce other reports and/or presentations as determined necessary by the Department

Deliverables:

  • Weekly reports of project status produced in a format approved by the Department

  • Monthly summary reports produced in a format approved by the Department

  • Quarterly CMS reports produced in a format approved by the Department

  • Ad hoc reports and/or presentations as requested by the Department

Performance Measures:

  • Weekly reports must be submitted to the Department for the preceding week by noon each Monday

  • Monthly reports must be submitted to the Department by the 5th of each month following the end of the month

  • Quarterly reports must be submitted to the Department by the 7th of the month following the end of the quarter

  • Ad hoc reports/presentations in a timeframe as determined by the Department
Key Activity

FOX agrees with IME and State staff the reliable, accurate, and timely reporting on project activities is key to assuring that the Work Plan is completed efficiently and on time.
Contractor Responsibilities

FOX will submit weekly project status reports, monthly summary reports, and quarterly CMS reports in formats to be approved by the Department. We also will prepare ad hoc reports and presentations if requested to do so by the Department.
Reporting is an integral part of successful project management. We believe that, at a minimum, the various reports required for this project should include the following:
Overall Project Status

This section provides an overall project summary of the week’s activities and highlights the tasks of greatest importance.
Accomplishments

This section provides a description of more detailed tasks that occurred during the week. Items reported will directly correlate to the level of detail on the Project Plan.
Potential Issues and Topics for Discussion

This section is used to report on topics that should be discussed as possible issues or risk factors worthy of discussion in the Project Meeting.
Recommended Solutions

A possible solution or logical next step will be provided for each of the topics from the section above.
Issue Log Requests

The team will request that certain items that have arisen during the week be added to the Project Issue Log to facilitate discussion during the weekly Project Meeting.
Upcoming Activities

Scheduled activities for the upcoming week will be summarized to ensure that they are tracked for status in the next week’s report.
On the following pages we have provided samples of a project reports that we have developed for previous projects. They include a narrative project status report and a report card type of project status report.
Figure 1: Sample Narrative Project Status Report

Date:
To: MMIS Project Manager
From: FOX Project Manager
Subject: Status Report for Month Ending XX/XX/XXXX
OVERALL PROJECT STATUS
The Requirements Analysis JAR sessions for Eligibility and Enrollment and Member Services were held this week and were very successful. Requirements were gathered and additional issues were identified for further discussion and resolution.
The Provider requirements subset review document was completed for internal and team review.
Work proceeded on the latest Project Plan revision v1.2. A review draft was also submitted. The final drat will include more specific descriptions for the revisions to the Task 4 and 5 deliverables.
The definition of each of the 13 Solution Alternatives for the review and down selection was developed and reviewed and refined. A review draft has been produced for comments.
Metrics and planning for task monitoring was further refined, incorporating the suggestions from Jim Madden.
ACCOMPLISHMENTS
Task 2.1

Both volumes of the deliverable are now in review by DHS.
Task 2.2

The documentation for the Provider JAR has been completed and submitted. We are now ready to send it to the JAR participants.
Our process to prepare materials ahead of time is back on schedule. We have prepared through the Finance JAR set for November 15-16.


2.2 DOCUMENTATION PROGRESS

Session #

JAR Doc Internal

JAR Doc External

Reqs. Doc External

Reqs. Feedback Received

Reqs. Doc. Finalized

Provider













Recipient














Member Services















Benefits Admin















Service Auths
















Claims/Encounter
















Finance
















MCO Contract
















QA/UM
















Fraud/Abuse
















Info Mgmt
















Info Tech

















The metrics tool for Task 2.2 has been refined and updated. We are also defining the benchmarks for the data model and process model components of the 2.2 Requirements Definition. The review meeting with the Team Leads will be rescheduled, and we propose an early draft of the deliverable elements to keep everyone in the loop for comments early in the process.
Tasks 4 and 5

We are developing the more detailed description for the deliverable documents for review before we finalize the revision of the project plan.
Task 6

Major progress was made on the Solutions Alternatives. Suggestions were reviewed and efforts were made to ensure that each likely possible option is included, and an innovative 13th alternative was added. The criteria for review of each option, based on factors including, risk, schedule and time, staffing considerations, national experience and technology were defined at a high level. Each of these criterions will be more fully defined in the final document.
The list of states with program characteristics similar to North Dakota is also being developed.

POTENTIAL ISSUES AND TOPICS FOR DISCUSSION
JAR participation not good for The Services Authorization sessions on Wednesday and Thursday and Wednesday session was cancelled. Since not all areas were represented, additional issues were developed. This could have an effect on the full definition of the requirements since their claims processing needs must be included in the scope of the Requirements Analysis.

RECOMMENDED SOLUTIONS
To be discussed at the status meeting.

ISSUE LOG REQUESTS
None.

UPCOMING ACTIVITIES
Monday, XX/XX/XXXX

9:00 am JAR Session

4:30 pm Weekly Status Meeting (Millenium)
Tuesday, XX/XX/XXXX

9:00 am JAR Session


Wednesday, XX/XX/XXXX

8:00 am Requirements Document Overview

9:00 am JAR Session
Thursday, XX/XX/XXXX

7:30 am Translator Meeting

9:00 am JAR Session
Figure 2: Sample Report Card Project Status Report



Deliverables

As noted above and repeated here, FOX will produce the following reports:


  • Weekly project status reports in an approved format;

  • Monthly summary reports in an approved format;

  • Quarterly CMS reports in an approved format; and

  • Ad hoc reports and presentations as requested by the Department.
Performance Measures

As described in our Work Plan, it is FOX’s intention to submit reports according to the following schedule:


  • Weekly reports will be submitted to the appropriate Department personnel by noon on the Monday (or first business day) of the following week.

  • Monthly reports will be submitted to the appropriate Department personnel by the close of business on the 5th business day of the succeeding month.

  • Quarterly reports, which will likely be limited in number because of the duration of this contract, will be submitted to the appropriate Department personnel by the close of business on the 7th business day of the month that follows the end of the calendar quarter.

  • The delivery times and processes for ad hoc reports will be discussed at the time the request for the report is made.

All reports describe above will also be included on the FOX Portal Knowledge Repository for review by authorized IME and State staff.


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