Microsoft Money OFX Error Messages 1
Money OFX Error Messages 3
General Errors 3
Banking & Bill Pay Errors 15
Signon Error Messages 20
Email Error Messages 21
Money OFX Error Messages
This document includes error messages displayed in the Call Summary area of Money depending upon the OFX returned in XXXTRNRS. This document may not be exact as error messages may be updated in new versions.
General Errors OFX Code: 2000 OFX Meaning: General Error
Context
|
Money Message
|
STMTRS, CCSTMTRS, INVSTMTRS, STMTTRNRS, CCSTMTTRNRS, INVSTMTTRNRS
|
Your request to get statements for failed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
BANKMAILRS, CHKMAILRS, DEPMAILRS, MAILRS, INVMAILRS, PMTMAILRS, BANKMAILTRNRS, MAILTRNRS, INVMAILTRNRS, PMTMAILTRNRS
|
Your request to send mail to this financial institution failed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
PINCHRS, PINCHTRNRS
|
Your request to change your password failed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
SONRS
|
Your financial institution encountered a general sign-on error. Please try again later. If the problem persists, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
PMTCANRS
|
Your request to cancel payment of to
on was not processed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
RECPMTTRNRS
|
Your request to make cancel an Automatic Payment for to
starting on was not processed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
RECPMTCANRS
|
Your request to cancel an Automatic Payment for to
starting on was not processed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
INTRARS, INTRATRNRS
|
Your request to transfer from to could not be processed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
INTRACANRS
|
Your request to cancel the transfer of from to could not be processed. Please try your call again. If you see this message again, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
OFX Code: 2002 OFX Meaning: General Account Error
Context
|
Money Message
|
STMTRS, CCSTMTRS, INVSTMTRS, STMTTRNRS, CCSTMTTRNRS, INVSTMTTRNRS
|
Your request to get statements for failed. Please verify your account information is entered correctly. If the problem persists, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
BANKMAILRS, CHKMAILRS, DEPMAILRS, INVMAILRS, PMTMAILRS, BANKMAILTRNRS, INVMAILTRNRS, PMTMAILTRNRS
|
Account was not found on the server, or some of the information you supplied is invalid.
|
PAYEERS, PAYEEMODRS, PAYEEDELRS, PAYEETRNRS
|
There was a problem with the account information entered. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed. There was a problem with the account information entered. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
PMTCANRS
|
Your request to cancel payment of to
on was not processed. There was a problem with the account information entered. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
RECPMTRS, , RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. There was a problem with the account information entered. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
RECPMTCANRS
|
Your request to cancel an Automatic Payment for to
starting on was not processed. There was a problem with the account information entered. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
INTRARS, INTRATRNRS
|
Your request to transfer from to could not be processed. There was a problem with the account information entered. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
INTRACANRS
|
Your request to cancel a transfer of from to could not be processed. There was a problem with the account information entered. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
OFX Code: 2003 OFX Meaning: Account Not Found
Context
|
Money Message
|
STMTRS, CCSTMTRS, INVSTMTRS, STMTTRNRS, CCSTMTTRNRS, INVSTMTTRNRS
|
Your request to get statements for failed.
ERROR: Your account was not found at the financial institution. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
BANKMAILRS, CHKMAILRS, DEPMAILRS, INVMAILRS, PMTMAILRS, BANKMAILTRNRS, INVMAILTRNRS, PMTMAILTRNRS
|
ERROR: Your account was not found at this bank. Please go to the Account Details place and verify that the information for is correct.
|
OFX Code: 2004 OFX Meaning: Account Closed
Context
|
Money Message
|
STMTRS, CCSTMTRS, INVSTMTRS, STMTTRNRS, CCSTMTTRNRS, INVSTMTTRNRS
|
Your request to get statements for failed.
ERROR: Your financial institution closed this account.
|
BANKMAILRS, CHKMAILRS, DEPMAILRS, INVMAILRS, PMTMAILRS, BANKMAILTRNRS, INVMAILTRNRS, PMTMAILTRNRS
|
ERROR: Online Services closed account .
|
OFX Code: 2005 OFX Meaning: Account Not Authorized
Context
|
Money Message
|
STMTRS, CCSTMTRS, INVSTMTRS, STMTTRNRS, CCSTMTTRNRS, INVSTMTTRNRS
|
Your request to get statements for failed.
ERROR: Your account has not been authorized for online features.
|
BANKMAILRS, CHKMAILRS, DEPMAILRS, INVMAILRS, PMTMAILRS, BANKMAILTRNRS, INVMAILTRNRS, PMTMAILTRNRS
|
Your request to send mail to this financial institution failed.
ERROR: Your account at has not been authorized for online features.
|
OFX Code: 2006 OFX Meaning: Source Account Not Found
Context
|
Money Message
|
INTRARS, INTRATRNRS
|
Your request to transfer from to could not be processed.
ERROR: The account from which funds are to be withdrawn was not found at the financial institution. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed.
ERROR: The account from which funds are to be withdrawn was not found at the financial institution. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed.
ERROR: The account from which funds are to be withdrawn was not found at the financial institution. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
OFX Code: 2007 OFX Meaning: Source Account Closed
Context
|
Money Message
|
INTRARS, INTRATRNRS
|
Your request to transfer from to could not be processed.
ERROR: The account from which funds are to be withdrawn has been closed by your financial institution.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed.
ERROR: The account from which funds are to be withdrawn has been closed by your financial institution.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed.
ERROR: The account from which funds are to be withdrawn has been closed by your financial institution.
| OFX Code: 2008 OFX Meaning: Source Account Not Authorized
Context
|
Money Message
|
INTRARS, INTRATRNRS
|
Your request to transfer from to could not be processed.
ERROR: The account from which funds are to be withdrawn has not been authorized for online features.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed.
ERROR: The account from which funds are to be withdrawn has not been authorized for online features.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed.
ERROR: The account from which funds are to be withdrawn has not been authorized for online features.
|
OFX Code: 2009 OFX Meaning: Destination Account Not Found
Context
|
Money Message
|
PAYEERS, PAYEEMODRS, PAYEETRNRS
|
ERROR: The account into which funds are to be deposited was not found at the financial institution. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
INTRARS, INTRATRNRS
|
Your request to transfer from to could not be processed
ERROR: The account into which funds are to be deposited was not found at the financial institution. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed.
ERROR: The account into which funds are to be deposited was not found at the financial institution. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed.
ERROR: The account into which funds are to be deposited was not found at the financial institution. Please go to Online Setup for this financial institution and click Change Direct Services to verify your account information.
|
OFX Code: 2010
Context
|
Money Message
|
PAYEERS, PAYEEMODRS, PAYEETRNRS
|
ERROR: The account into which funds are to be deposited has been closed by your financial institution.
|
INTRARS, INTRATRNRS
|
Your request to transfer from to could not be processed.
ERROR: The account into which funds are to be deposited has been closed by your financial institution.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed.
ERROR: The account into which funds are to be deposited has been closed by your financial institution.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed.
ERROR: The account into which funds are to be deposited has been closed by your financial institution.
|
OFX Code: 2011 OFX Meaning: Destination Account Not Authorized
Context
|
Money Message
|
PAYEERS, PAYEEMODRS, PAYEETRNRS
|
ERROR: The account into which funds are to be deposited has not been authorized for online features.
|
INTRARS, INTRATRNRS
|
Your request to transfer from to could not be processed.
ERROR: The account into which funds are to be deposited has not been authorized for online features.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed.
ERROR: The account into which funds are to be deposited has not been authorized for online features.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed.
ERROR: The account into which funds are to be deposited has not been authorized for online features.
|
OFX Code: 2012 OFX Meaning: Invalid Amount
Context
|
Money Message
|
INTRARS, INTRATRNRS
|
Your request to pay payment of to
on was not processed. The amount of the transfer is invalid.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed. The amount of the payment is invalid.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. The amount of the payment is invalid.
|
OFX Code: 2014 OFX Meaning: Date Too Soon
Context
|
Money Message
|
INTRARS, INTRATRNRS
|
Your request to transfer from to could not be processed. The transfer could not be paid by the specified date because there was not enough time to process it. Please check the Date/Time settings in your Windows Control Panel. Edit the transaction and change the transfer date, then connect online to resend it.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed. The payment could not be paid by the specified date because there was not enough time to process it. Please check the Date/Time settings in your Windows Control Panel. Edit the transaction and change the payment date, then connect online to resend it.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make or cancel an Automatic Payment for to
starting on was not processed. The payment could not be paid by the specified date because there was not enough time to process it. Please check the Date/Time settings in your Windows Control Panel. Edit the transaction and change the payment date, then connect online to resend it.
|
OFX Code: 2015 OFX Meaning: Date too far in Future
Context
|
Money Message
|
INTRARS, INTRATRNRS
|
Your request to transfer from to could not be processed. The specified date is too far in the future. Please make sure the Date/Time settings are correct in your Windows Control Panel. Change the transfer date in the Account Register, then connect online to resend it.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed. The specified date is too far in the future. Please make sure the Date/Time settings are correct in your Windows Control Panel. Change the date of the payment in the Bill Calendar, then connect online to resend it.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. The specified date is too far in the future. Please make sure the Date/Time settings are correct in your Windows Control Panel. Change the date of the payment in the Bill Calendar, then connect online to resend it.
| OFX Code: 2016 OFX Meaning: Already Committed
Context
|
Money Message
|
INTRACANRS
|
Your request to cancel the transfer of from to could not be processed. The transfer has already been processed.
|
PMTCANCRS
|
Your request to cancel payment of to
on was not processed. The payment has already been processed.
|
RECPMTCANCRS
|
Your request to cancel an Automatic Payment for to
starting on was not processed. The payment has already been processed.
|
OFX Code: 2017 OFX Meaning: Already Cancelled
Context
|
Money Message
|
INTRACANRS
|
Your request to cancel the transfer of from to could not be processed. The transfer has already been cancelled.
|
PMTCANCRS
|
Your request to cancel payment of to
on was not processed. The payment has already been cancelled.
|
RECPMTCANCRS
|
Your request to cancel an Automatic Payment for to
starting on was not processed. The payment has already been cancelled.
| OFX Code: 2018 OFX Meaning: Unknown Server ID
Context
|
Money Message
|
INTRACANRS
|
Your request to cancel the transfer of from to could not be processed. No such transfer was found.
|
PMTMAILRS, PMTCANRS, PMTMAILTRNRS, PMTTRNRS
|
Your request to cancel payment of to
on was not processed. No such payment was found.
|
RECPMTCANRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. No such payment was found.
|
OFX Code: 2019 OFX Meaning: Duplicate Request
Context
|
Money Message
|
PAYEERS, PAYEEMODRS, PAYEEDELRS, PAYEETRNRS
|
Either the payee has already been added or the requested changes have already been processed.
|
INTRARS, INTRATRNRS
|
Your request to transfer from to could not be processed. This transfer appears to be a duplicate of a transfer you sent previously.
|
INTRACANRS
|
Your request to cancel the transfer of from to could not be processed. This transfer appears to be a duplicate of a transfer you sent previously.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed. This payment appears to be a duplicate of a payment or a payment cancel you sent previously.
|
PMTCANRS
|
Your request to cancel payment of to
on was not processed. This payment appears to be a duplicate of a payment you sent previously.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. This payment appears to be a duplicate of a payment you sent previously.
|
RECPMTCANRS
|
Your request to cancel an Automatic Payment for to
starting on was not processed. This payment appears to be a duplicate of a payment you sent previously.
|
STMTRS, CCSTMTRS, INVSTMTRS,STMTTRNRS, CCSTMTTRNRS, INVSTMTTRNRS
|
Your request to get statements for failed because it is a duplicate request. Please try again. If the problem persists, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
BANKMAILRS, CHKMAILRS, DEPMAILRS, PMTMAILRS, INVMAILRS
|
Your attempt to send an online letter failed because it is a duplicate request. Please try your call again. If the problem persists, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
OFX Code: 10501 OFX Meaning: Invalid Payee
Context
|
Money Message
|
PAYEERS, PAYEEMODRS, PAYEETRNRS
|
The payee information you entered for
is invalid. Please go to the Payee Details area to review the information, then try your call again.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed. The payee information you entered for
is invalid. Please go to the Payee Details area to review the information, then try your call again.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. The payee information you entered for
is invalid. Please go to the Payee Details area to review the information, then try your call again.
|
OFX Code: 10502 OFX Meaning: Invalid Payee Address
Context
|
Money Message
|
PAYEERS, PAYEEMODRS, PAYEETRNRS
|
The address information for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed. The address information for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. The address information for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
OFX Code: 10503 OFX Meaning: Invalid Payee Account
Context
|
Money Message
|
PAYEERS, PAYEEMODRS, PAYEETRNRS
|
Your account number for
is not valid.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed. Your account number for
is not valid.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. Your account number for
is not valid.
|
OFX Code: 10504 OFX Meaning: Insufficient Funds
Context
|
Money Message
|
INTRARS, INTRATRNRS
|
Your request to transfer from to could not be processed. Sufficient funds are not available at this time.
|
PMTRS, PMTTRNRS
|
Your request to pay or cancel payment of to
on was not processed. Sufficient funds are not available at this time.
|
OFX Code: 10508 OFX Meaning: Invalid Frequency
Context
|
Money Message
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. The frequency is either invalid or not supported by your financial institution.
|
OFX Code: 10510 OFX Meaning: Invalid Payee
Context
|
Money Message
|
PAYEEMODRS, PAYEETRNRS
|
The payee ID for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed. The payee ID for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. The payee ID for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
OFX Code: 10511 OFX Meaning: Invalid Payee City
Context
|
Money Message
|
PAYEERS, PAYEEMODRS, PAYEETRNRS
|
The City for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed. The City for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. The City for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
OFX Code: 10512 OFX Meaning: Invalid Payee State
Context
|
Money Message
|
PAYEERS, PAYEEMODRS, PAYEETRNRS
|
The State for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed. The State for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. The State for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
OFX Code: 10513 OFX Meaning: Invalid Payee Postal Code
Context
|
Money Message
|
PAYEERS, PAYEEMODRS, PAYEETRNRS
|
The Postal Code for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed. The Postal Code for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. The Postal Code for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
OFX Code: 10515 OFX Meaning: Payee Not Modifiable
Context
|
Money Message
|
PAYEEMODRS, PAYEETRNRS
|
This payee may only be modified by your financial institution.
|
OFX Code: 10517 OFX Meaning: Invalid Payee Name
Context
|
Money Message
|
PAYEERS, PAYEETRNRS
|
The Name for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
PMTRS, PMTTRNRS
|
Your request to pay payment of to
on was not processed. The Name for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. The Name for
is not valid. Please go to the Payee Details area to review the information, then try your call again.
|
OFX Code: 10518
Context
|
Money Message
|
RECPMTRS, RECPMTTRNRS
|
Your request to make an Automatic Payment for to
starting on was not processed. No such automatic payment was found.
|
OFX Code: 10519 OFX Meaning: Unknown Payee List ID
Context
|
Money Message
|
PAYEEMODRS, PAYEEDELRS, PAYEETRNRS
|
The payee no longer exists on the server.
|
PMTRS, PMTTRNRS
|
Your request to pay or cancel payment of to
on was not processed. The payee no longer exists on the server.
|
RECPMTRS, RECPMTTRNRS
|
Your request to make or cancel an Automatic Payment for to
starting on was not processed. The payee no longer exists on the server.
|
Signon Error Messages OFX Code: 15000 OFX Meaning: Must Change USERPASS
Context
|
Money Message
|
SIGNONRS
|
Your financial institution requires you to change your password. To change your password, on the Tools menu, click Connect To Online Services. When the Connect dialog box appears, click the Call Options button, and then go to the Change Passwords tab to enter your new password.
|
OFX Code: 15500 OFX Meaning: Signon Invalid
Context
|
Money Message
|
SIGNONRS
|
Please verify that your user information and password are correct, then try your call again..
|
OFX Code: 15501 OFX Meaning: Customer Account Already in Use
Context
|
Money Message
|
SIGNONRS
|
Your account is currently in use. Please call again later.
|
OFX Code: 15502 OFX Meaning: USERPASS Lockout
Context
|
Money Message
|
SIGNONRS
|
You have tried too many invalid passwords or PINs for this account. Please call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
OFX Code: 15503 OFX Meaning: Could not change USERPASS
Context
|
Money Message
|
PINCHRS
|
Your financial institution could not change your password. Please try again. If the problem persists, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
Email Error Messages OFX Code: 16500 OFX Meaning: HTML Not Allowed
Context
|
Money Message
|
BANKMAILRS, CHKMAILRS, DEPMAILRS, INVMAILRS, PMTMAILRS, MAILRS, BANKMAILTRNRS, INVMAILTRNRS, PMTMAILTRNRS
|
Your online letter could not be processed by your financial institution because it was formatted incorrectly. Please try your call again. If the problem persists, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
OFX Code: 16501 OFX Meaning: Unknown Mail To
Context
|
Money Message
|
BANKMAILRS, CHKMAILRS, DEPMAILRS, INVMAILRS, PMTMAILRS, MAILRS, BANKMAILTRNRS, INVMAILTRNRS, PMTMAILTRNRS
|
Your online letter could not be processed by your financial institution because it was formatted incorrectly. Please try your call again. If the problem persists, call the Customer Support number for your financial institution, listed in the Contact Information place in the Online area.
|
|