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Enabling document management on entities


You can manage documents for any or all entities on Windows SharePoint. This is the default selection of entities the first time you click Document Management Settings in the Document Management area:

  • Account

  • Article

  • Lead

  • Opportunity

  • Product

  • Quote

  • Sales Literature

To change which entities manage documents on Microsoft Dynamics CRM, select or clear the entity check boxes in the Document Management Settings dialog box.

When you set up document management for Microsoft Dynamics CRM entities, Windows SharePoint creates document libraries and folders in the context of the Microsoft Dynamics CRM entities and records.



Note

The Documents link under Related appears in an entity record form only after you have set up document management for that entity.


Create or edit site records in Microsoft Dynamics CRM


Can I do this task?

This task requires the System Administrator security role or equivalent permissions. More information about specific permissions and performing this task while offline: Document Management Permissions (on page 105)

Sites in Microsoft Dynamics CRM are records that point to a site or site collection on SharePoint. Sites and site collections in SharePoint contain document libraries and folders that are used to store documents for Microsoft Dynamics CRM records.


  1. In the Navigation Pane, click Settings, and then under System, click Document Management.

  2. Click SharePoint Sites.

  3. In the Records group, click New.

  4. Enter the information or observe any noted requirements as required:

  • Name. Specify a descriptive and useful name for the site.

  • Owner. By default, you are added as the owner of the site record.

  • Description. Specify a description for the site. For example, enter what documents the site contains.

  • URL Type. Choose whether you want to add an absolute (full) or relative URL for the site.

  • Absolute URL. Specify the full URL of an existing site collection or site on SharePoint.

To point this site record to a site collection or site in SharePoint, specify the fully qualified URL of the site collection or site. When you create a site record with a full URL, you can use this record as a parent site to create other site records with relative URLs for sites inside the site collection or sites on the same SharePoint site.

  • Relative URL. Only use this option when you have at least one site record pointing to a site collection in SharePoint. In the Parent Site box, select an existing Microsoft Dynamics CRM site record. In the second box, specify the name of an existing site or a subordinate site on the same SharePoint server that is relative to the parent site.

If the site record that you selected as a parent site points to a site collection on SharePoint, specify the name of an existing site. If the site record that you selected as a parent site points to a site on SharePoint, specify the name of an existing subordinate site on SharePoint.

Use relative URLs if the sites or subordinate sites that you want are relative to an existing site record. Relative URLs can make the site maintenance easier.



  • List component is installed. Click this check box if you have specified the URL of a site collection on SharePoint Server 2010 and if you have installed the Microsoft Dynamics CRM List component on the specified parent site collection.

This check box is available only if you used the Absolute URL option.

The URL Validation section displays the following information about the URL:



  1. Click Save.

  2. To validate the URL of the site, in the Actions group, click Validate.

  3. Click Save and Close.

Notes

  • To edit a site record, on the SharePoint Sites page, select the site record, and in the Records group, click Edit.

  • To activate or deactivate a site record, on the SharePoint Sites page, select the site record and in the Records group, click Activate or Deactivate.

Related Topics


Can I do this task?

This task requires the System Administrator security role or equivalent permissions. More information about specific permissions and performing this task while offline: Document Management Permissions (on page 105)

In Microsoft Dynamics CRM, SharePoint site and document location records contain links to site collections, site, document libraries, and folders in SharePoint. These site and document location records are associated with Microsoft Dynamics CRM records so that the documents for Microsoft Dynamics CRM records can be stored in SharePoint.

When the links between Microsoft Dynamics CRM and SharePoint break, you must validate and fix the links so that the Microsoft Dynamics CRM records continue to point to the correct document libraries and folders for managing the documents.



  1. In the Navigation Pane, click Settings, and then under System, click Document Management.

  2. Click SharePoint Sites.

  3. Select the site URLs that you want to validate, and then in the Actions group, click Validate.

Microsoft Dynamics CRM validates all the selected site URLs and their immediate subordinate site and document library URLs. It then displays the results in Validating Sites.

  1. To fix a URL, click the name of a site record, and then enter the correct URL. For more information, see Create or edit site records in Microsoft Dynamics CRM (on page 107).

  2. Click Close.

Related Topics


Create or edit site records in Microsoft Dynamics CRM 107



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