Msn: fax: (425)727-3490 Microsoft Corporation One Microsoft Way Redmond, wa 98052-6399 Attn: msn policies

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MSN Online Services Law Enforcement Use Only Where to Serve Legal Process Microsoft Online Services Legal Request Hotline: (425) 722-1299 MSN: FAX: (425)727-3490 Microsoft Corporation One Microsoft Way Redmond, WA 98052-6399 Attn: MSN Policies MSN Hotmail: FAX: (650) 693-7061 MSN Hotmail 1065 La Avenida, Building 4 Mountain View, CA 94043 Attn: Custodian of Records MSN TV: FAX: (425) 707-7055 Microsoft Corporation One Microsoft Way Redmond, WA 98052-6399 Attn: MSN Policies Emergency After Hours / Weekend Emergency: (650) 693-7054 Summary of MSN Record Retention Policies MSN Hotmail IP Logs 60 days MSN email connection access logs 60 days MSN internet connection access logs 60 days MSN TV phone (ANI) connection logs MSN TV website access IP logs 60 days 13 days MSN Group IP logs 60 days MSN Member Directory logs None MSN Chat None MSN Instant Messenger None Passport Varies depending on connection Legal Contact – Hemanshu Nigam – 425.706.3274 Rev. 12.02