Meh study: question guide for ki interviews introduction
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| MEH STUDY: QUESTION GUIDE FOR KI INTERVIEWS
INTRODUCTION Who we are, what were interested in i.e.
Stress ESRC funded independent academic work. PI sheet been given and read? Consent form signed Outline and emphasise informed consent and anonymity ask if required Do they want their org identified? OK to record for transcription?
Q1: Ask about: Their position with org/service Brief outline of orgs role How did the service come about/emerge? To whom are services provided and on what basis? Get at background info/statistics
Could you outline your position within XXXXX? How would you describe this organisation’s role? How is the org funded? Do you have any performance targets/indicators that you have to hit in order to maintain funding? Any conditions attached to your funding, any time limits? How many users needs do you service at any one time? Could you describe a typical client who might use your service? Q2: How might a homeless person come to make use of your services? Prompts: Referral, where from? Why? Who by? Present themselves? Actively sought out by service?
Failure to engage with service on offer Lack of required attendance Anti-social/disorderly behaviour Lack of address
Describe a typical homeless user of your service? Prompts: Financial problems: debt, loss of home due to unemployment, default on mortgages, eviction for rent arrears Family/relationship breakdown: domestic violence, inability to cope with demands of family life, running away from home, abuse Trauma: PTSD Substance use/abuse: alcohol drugs Shifts in institutional settings: leaving forces, entering/leaving hospital, leaving care Lack of supportive networks Isolation
Continuing substance drug abuse Mental/physical ill health Lack of coping/life skills Lack of paid work opportunities Negative networks of MEH i.e. homeless culture Unwillingness to make a change Lack of available suitable accommodation PART 3: HOW ORGANISATIONS WORKS WITH MEHPs Q6: What are the main priorities for organisation/service? What do you see as the primary role for your organisation/service? Prompts: Providing emergency accommodation Keeping people of the streets, Providing training and skills to connect people to PLM Training and support, Reshousing people –long-term Tackling substance abuse/addition problems Supporting vulnerable tenants Reducing or managing crime/disorder treatment of underlying mental or physical health issue Floating support/outreach Q7: Do you have a particular way of dealing with the homeless people who present themselves to you? Any specific training manuals/codes of practice e.g. H&S, equality provisions, risk assessment etc. about how you work with homeless people? How do you make homeless people aware of your services? Why do you prioritise that particular issue/approach? What’s the rationale behind making XXXX the priority in your work? Q8: What are the key things you are trying to achieve in work with homeless people? Prompts: Change problematic behaviour Rehouse people Provide basic shelter/sustenance Keep people off the streets Stop people offending Hit targets Q9: How successful are you in achieving your aims with MEHPs? Can you identify what it is your organisation is doing that may explain your level of success? Prompts: evidence Q10: How if at all could you improve your current service provision? Prompts: Reach more clients Get more funding Change the way you work
Specific to a particular policy initiative/funding stream Q12: Do you make any demands on users of your service(s)? Prompts: Contracts, compacts Reciprocal/conditional arrangements Attendance at treatment/therapy Abstinence from substance use Non violence Drug tests Anything goes
Do you turn anyone away permanently? ENDING THE SESSION Is there anything else you would like to add or discuss? Do you have any questions for me? Thanks
End Some, prompts, checks reminders for interviewer etc. Can you give me an example..?? Ask for more details…?? Can I ask you to say a bit more about…??? So if I understand you correctly…repeat summary of a key point /issues |