Birth and Date: August 16, 1986 Place of Birth: Natuoang Village, Phaxay District, Xieng Khouang Province, Laos Present Address

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Name and Surname: Mr. Silivong Her (Ko)

Birth and Date: August 16, 1986

Place of Birth: Natuoang Village, Phaxay District, Xieng Khouang Province, Laos

Present Address: Nongxonghong Village, Xaythany District,Vientiane Capital, Laos

Marital: Married

Nationality: Laotian

Mobile Phone: 020-2243-9744, E-mail: silivong.h@gmail.com

Education:

2012-2014 Entranced to National University of Laos, at the faculty of Economy, Laos-Japan Human Resource Development Institute, Master of Business Administration, National University of Laos, Vientiane Capital, Degree 2014

2004-2009 Entranced to National University of Laos, at the faculty of Letter Bachelor of Arts, English Department National University of Laos, Vientiane Capital, Degree 2009

Training skills:

Certificate in Basic skills training pedagogy, November 3, 2007 to December 27, 2007, National University of Laos, Vientiane

Certificate in Microsoft Unlimited Potential Fundamental and Computer Advance technical Support Training, March 3, 2008 to August 15, 2008, Lao-American College, Vientiane

Certificate in Team Management July 29, 2013 to August 02, 2013, Mekong Train Company, Vientiane

Certificate in Team Motivation and Leadership July 28, 2014 to August 01, 2014, Mekong Train Company, Vientiane

Work Experience:

Jobs	Responsibility
Part-time Work as a freelance translator	English>Hmong English>Lao Lao<>Hmong
October 06, 2014 – Currently. Work as Project Coordinator at Phonesackgroup. 15 Sithong Road, Pakthang Village. Vientiane	Translation document English to Lao and Lao to English Coordinated between departments, project sites, and consultants from overseas support company Messenger, budgeting and updating training schedule and training document into the intranet Arrange meeting or/ training events, minute taking Provide all project facilities during events Book accommodation, flight ticket, and car transfer for visitors Recording the department’s staff on leave, report to HR and submit timesheet Monitoring the used of all company’s post-paid Sim Card to ensure all amount are under the phone call ceiling
February 29, 2012 – October 02, 2014. Work as an English Market Supervisor at Exotissimo Travel Laos. 15 Kaysone Street. Vientiane	Manage the volume of activity by distributing the daily work Pay attention to good atmosphere in the team and solve any internal conflict Check all emails to the clients and correct them Provide literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, local customs, fares and travel regulations Discuss with clients about their requirements and advise the suitable options Prepare and submit tailor-make inbound and outbound travel itineraries including of creating detailed programs and price proposals Guide prospective clients and entice them to confirm the booking Make travel, accommodation and related bookings and confirming them Confirm the program order and notify clients of compulsory information / documents (luggage limits, insurance, medical, passport, visa and currency requirements) Maintain and develop a good relationships with existing customers (individuals and groups) Inform the Department Manager in case of real problems, allowing a suitable solution
December 02, 2009 - February 29, 2012. Work as an English Travel Consultant at Exotissimo Travel Laos. 044 Pangkham Street. Vientiane	Provide literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, local customs, fares and travel regulations Discuss with clients about their requirements and advise the suitable options Prepare and submit tailor-make inbound and outbound travel itineraries including of creating detailed programs and price proposals Guide prospective clients and entice them to confirm the booking Make travel, accommodation and related bookings and confirming them Maintain and develop a good relationships with existing customers (individuals and groups) Handle and reply to any comments or complaints after discussing with the manager Report monthly sale to Department Manager
October 08, 2009 - December 02, 2009. Work as a Marketing Assistant at Pankham- Jampa Publishing Company. 218Dong Palane Street. Vientiane	Maintain and develop a good relationships with existing customers and search for new customers Prepare document and requirements Marketing Manager Assist the Marketing Manager to present new products and promote them to targets customers Report the total of monthly sale to Accounting Department Report all requests from customers to Producing team to process
January 11-15, 2009. Worked as a Liaison Officer, checked visitors in and out at Wattay International Airport for the 17^th Annual Meeting of the Asian-Pacific Parliamentary Forum, Vientiane	Assist all the guests to complete their document at the immigration point both times out and in Welcome and guide them during their stay in Laos Arranged car transfer for guests
June 15-19, 2007. Worked as a Liaison Officer, serving with the 13^th Southeast Asian Junior Table Tennis Championships, National University of Laos, Vientiane	Assist the athlete team on reporting to the National University Guide them during their stay in Laos Arranged car transfer and check schedule for the athlete team

Languages:

Lao- Native Language Thai (Listening good, Speaking average, Reading fair)

English-Excellent Hmong-Native Language