Abilities, knowledge, and skills

St. Olaf College

Information and Instructional Technologies

June 2006

• B.A. or B.S. degree; degree in the Fine Arts (Music, Art, Dance, etc.) preferred.

• 1 to 3 years experience managing and troubleshooting the Macintosh operating systems, particularly OS X.

• Experience with OS X Server, Mac Manager Tools and Apple Script

• Fluent in the Microsoft Office suite of applications.

• Experience with Macintosh networks and Internet networking protocols.

• Experience developing and maintaining web pages; experience with Cold Fusion a plus.

• Experience with multimedia applications such as Imovie, Final Cut Pro, Photoshop, scanning, digital photography, etc.

• Experience teaching computer workshops and seminars, particularly in a higher education setting.

• Some experience with the Windows operating systems.

• Effective managerial, supervisory, and interpersonal skills

• Effective oral and written communication skills

• Ability to work effectively in a team environment
The Macintosh System Administrator is a member of a team-oriented staff and shares in the responsibility of providing the St. Olaf community with technology services. The central systems are team-managed, with this position providing primary support for the Macintosh servers. The Macintosh Systems Administrator is also responsible for the Macintosh desktop setup, software selection and builds, lab set up and maintenance, and general support services. The Macintosh System Administrator also serves as the IIT staff representative to a select group of academic departments and is responsible for assisting them effectively integrate technology into the teaching and learning process. The Macintosh System Administrator reports to the Director of Information and Instructional Technologies.
40%—MAC SYSTEM MANAGEMENT AND SUPPORT

--Serve as the primary systems administrator for the Mac server(s). Duties include

1. Monitoring system performance.

2. 
   Maintaining servers according to the campus standards, policies, and documentation.
   
3. 
   Monitoring and attending to file system usage.
   
4. 
   Scheduling jobs to minimize degradation of system performance.
   
5. 
   Rapidly responding to maintenance needs, including weekends and evenings.
   
6. 
   Maintaining system security, including virus, operating system, and database patches and updates.
   

--Coordinate the campus Macintosh computer systems configurations and software installations. Duties may include:

1. 
   Developing and documenting standards for software builds for campus computers, classrooms, and specialty lab facilities. Work will include coordinating faculty, staff, IIT staff, and students’ participation in the evaluation and decision process.
   
2. 
   Developing mechanisms, processes, and documentation to effectively and efficiently set up new equipment with appropriate software builds.
   
3. 
   Coordinating and training staff to perform the actual software installations and developing a methodology for performing quality assurance checks on those installations..
   
4. 
   Researching and testing appropriate software packages for installation on campus computers.
   

--Develop mechanisms and processes to train other staff to assist users to effectively and efficiently transfer their data from machine to machine.

--Serve as the IIT Staff Liaison to academic departments as assigned by the Director. Duties include:

1. 
   working with department faculty on the development of their computing skills, providing training and tutorial as necessary.
   
2. 
   installing department and lab software,
   
3. 
   arranging special workshops and sessions of interest to the academic departments
   
4. 
   supervising the student computing assistants
   
5. 
   researching. reviewing, and testing new applications and technology ideas applicable to the academic departments
   
6. 
   coordinating the installation of department labs
   
7. 
   coordinate the installation of new faculty hardware including physical set up, data transfers, special software installations, etc.
   

--Select, train, supervise and review student employees.

--Attend all staff meetings.

--Participate on teams as assigned.

--Evaluate new technologies and software appropriate for St. Olaf.

--Prepare monthly activity reports.

--Participate in group projects.

--Perform other duties as requested by the Director of Information and Instructional Technologies.
CONTACTS

The Macintosh System Administrator interacts with faculty, students, and staff on a daily basis. He or she also interacts with Deans and Department heads as needed.