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9. 36 Leon county 11/10/09 36. 1 System Summary


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9.36 LEON COUNTY 11/10/09
9.36.1 System Summary
Leon County has a type five (5) E911 System, consisting of two (2) Primary 911 Public Safety Answering Points (PSAPs) and five Secondary PSAPs. CML/A K Associates provide the 911 service.
Selective Routing is used to route calls to the two Primary PSAPs and Selective Transfer is used for the Secondary PSAPs. The system includes Automatic Number Identification (ANI) and Automatic Location Identification (ALI). Both Primary PSAPs have fixed transfer, speed calling and 7-digit manual transfer capability.
9.36.1.1 LEON COUNTY SHERIFF’S OFFICE PRIMARY PSAP
A Primary PSAP for the unincorporated area is located in the Sheriff's Department. Direct dispatching is accomplished at this PSAP for law enforcement and EMS. Calls for fire, Florida State University, Florida A & M University, and Capitol Police are one button transferred to the appropriate dispatch agency as required.
Leon County Sheriff's Department

Tallahassee, FL 32304


9.36.1.2 TALLAHASSEE POLICE DEPARTMENT PRIMARY PSAP
A Primary PSAP is located at the Tallahassee Police Department serving the City of Tallahassee. Direct dispatching is accomplished at this PSAP for law enforcement only. Calls for fire, EMS, Florida State University, Florida A & M University, and Capitol Police are one button transferred to the appropriate dispatch agency as required.
Tallahassee Police Department

Tallahassee, FL 32303


9.36.1.3 TALLAHASSEE FIRE DEPARTMENT SECONDARY PSAP
The City of Tallahassee operates a Secondary PSAP co-located at the Tallahassee Police Department. Fire and rescue calls are direct dispatched. The Tallahassee Fire Department serves the unincorporated areas of Leon County as well as the City of Tallahassee. The six volunteer fire departments that serve unincorporated areas are also dispatched by the Tallahassee Fire Department.
Tallahassee Police Department

Tallahassee, FL 32303


9.36.1.4 LEON COUNTY EMERGENCY MEDICAL SERVICES/EMS SECONDARY PSAP
The Leon County Sheriff’s Office operates a Secondary PSAP for Leon County emergency Medical Services located at the Leon County Sheriff’s Office for the direct dispatching of ambulance calls for the City and County.
Leon County Emergency Medical Services

Leon County Sheriff’s Office

Tallahassee, FL 32304
9.36.1.5 FSU POLICE DEPARTMENT SECONDARY PSAP
The Florida State University operates a Secondary PSAP located on campus for the direct dispatching of law enforcement calls.
Florida State University

Police Department

Tallahassee, FL 32306
9.36.1.6 FLORIDA A & M UNIV. POLICE DEPT. SECONDARY PSAP
The Florida A & M University operates a Secondary PSAP located on campus for the direct dispatching of law enforcement calls.
Florida A & M University

Police Department

Tallahassee, FL 32307

9.36.1.7 CAPITOL POLICE SECONDARY PSAP
The Florida Department of Law Enforcement (FDLE), Capitol Police has a Secondary PSAP for the direct dispatching of law enforcement calls to all Capitol Complex and Capital Circle Office Complex Buildings.
Capitol Police

Tallahassee, FL 32316-0899



9.36.2 SYSTEM MANAGEMENT
The Leon County 911 System is under the overall management of the Leon County Board of County Commissioners. The Board of County commissioners has entered into an interlocal agreement with the Leon County Sheriff’s Office for the day to day administration and management of the system. The Emergency Management Director has been designated as the 911 System Director.
The two Primary and five Secondary PSAPs are staffed and operated by the respective agencies in accordance with Standard Operating Procedures developed by the Leon County Sheriff’s Office, Division of Emergency Management (LCSO/DEM). The responsible fiscal agent is the Board of County Commissioners.
9.36.3 INTERLOCAL AGREEMENTS
The Leon County E911 system has selective routing, thereby eliminating central office overlaps with adjoining counties. Therefore, there are no specific requirements for an interlocal agreement.
TABLE 9.36-1
LEON COUNTY E911 SYSTEM DEFINITION

Leon County Sheriff’s Office Primary PSAP




Location

Leon County Sheriff’s Office

Number of Answering Positions

8 Primary

Type of Answering Positions

Call Taker/Dispatcher

Total Staff

40

Number of Logging Recorders

2

Number of Instant Playback Recorders

8

Call Answering Equipment

CML Sentinel

Incoming 911 Trunks

5

Transfer Lines

13

Tallahassee Police Department Primary PSAP




Location

Tallahassee Police Dept.

Number of Answering Positions

7

Type of Answering Positions

Call Taker/Dispatcher

Total Staff

61

Number of Instant Playback Recorders

7

Call Answering Equipment

CML Sentinel

Incoming 911 Trunks

7

Transfer Lines

13

Tallahassee Fire Department Secondary PSAP




Location

Tallahassee Fire Dept.

Number of Answering Positions

2 Secondary

Type of Answering Positions

Call Taker/Dispatcher

Total Staff

(Answered by TPD Personnel)

Number of Instant Playback Recorders

2

Call Answering Equipment

CML Sentinel

Incoming 911 Trunks

2

Transfer Lines

0

Leon County Emergency Medical Services Secondary PSAP




Location

Leon County Sheriff’s Office

Number of Answering Positions

8

Type of Answering Positions

Call Taker/Dispatcher

Total Staff

(Answered by Leon County Sheriff’s Office Staff)

Number of Instant Playback Recorders

8

Call Answering Equipment

CML Sentinel

Incoming 911 Trunks

5

Transfer Lines

13

Florida State University Police Department Secondary PSAP




Location

Florida State University Police Dept.

Number of Answering Positions

2

Type of Answering Positions

Call Taker/Dispatcher

Total Staff

9

Number of Instant Playback Recorders

2

Call Answering Equipment

CML Sentinel

Incoming 911 Trunks

2

Transfer Lines

0

Florida A & M University Police Department Secondary PSAP




Location

Florida A & M University Police Dept.

Number of Answering Positions

1

Type of Answering Positions

Call Taker/Dispatcher

Total Staff

6

Number of Instant Playback Recorders

1

Call Answering Equipment

CML Sentinel

Incoming 911 Trunks

2

Transfer Lines

0

Capitol Security Secondary PSAP




Location

Capitol Security Police Dept.

Number of Answering Positions

1

Type of Answering Positions

Call Taker/Dispatcher

Total Staff

7

Number of Instant Playback Recorders

1

Call Answering Equipment

CML Sentinel

Incoming 911 Trunks

2

Transfer Lines

0

TABLE 9.36-2


LEON COUNTY 911 CALL HANDLING


AGENCY

METHOD

VEHICLE

Leon County Sheriff’s Department Primary PSAP




Leon County Sheriff’s Office.

Direct Dispatch

Radio

Tallahassee Police Dept.

Call Transfer

Direct Line

Tallahassee Fire Dept.

Call Transfer

Direct Line

Leon County Emergency Medical Services

Direct Dispatch

Radio

FSU Police Dept.

Call Transfer

Direct Line

Florida A & M Univ. Police Dept.

Call Transfer

Direct Line

Capitol Police

Call Transfer

Direct Line

Tallahassee Police Department Primary PSAP




Tallahassee Police Dept.

Direct Dispatch

Radio

Leon County Sheriff’s Office

Call Transfer

Direct Line

Tallahassee Fire Dept.

Call Transfer

Direct Line

Leon County Emergency Medical Services

Call Transfer

Direct Line

FSU Police Dept.

Call Transfer

Direct Line

Florida A & M Univ. Police Dept.

Call Transfer

Direct Line

Capitol Police

Call Transfer

Direct Line

Tallahassee Fire Department Secondary PSAP




Tallahassee Fire Dept.

Direct Dispatch

Radio

Leon County Emergency Medical Services Secondary PSAP




Leon County Emergency Medical Services

Direct Dispatch

Radio

Florida State University Police Department Secondary PSAP




FSU Police Dept.

Direct Dispatch

Radio

Florida A & M University Police Department Secondary PSAP




Florida A & M Univ. Police Dept.

Direct Dispatch

Radio

Capitol Police Secondary PSAP




Capitol Police

Direct Dispatch

Radio







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