Учебно-методическое пособие по обучению диалогической речи для студентов II курса заочной формы обучения факультета «Высшая школа туризма»

……………….. (fluent)

11. 
    Write a short CV for yourself. Use Andrea Paganini’s CV as a model.
    

12. 
    A candidate is attending a job interview. Match questions 1 – 4 below with his / her answers.
    

1. 
   Have you ever had a difficult boss?
   
2. 
   Have you worked abroad in the last five years?
   
3. 
   Have you ever managed a team?
   
4. 
   Have you studied any other languages apart from English?
   

1. 
   “Yes, I have. I was in charge of ten technicians when I worked for Olivetti”.
   
2. 
   “No, I haven’t. But I lived in Spain for a year, so I can speak Spanish quite well”.
   
3. 
   “Yes. I spent six months on a construction project in Delhi”.
   
4. 
   “Yes. In fact that’s why I resigned from my first job after only six months”.
   

1. 
   Singular
   

2. 
   Plural
   

1. 
   You need information about a hotel. What questions can you ask about the following? Use the Language Note above to help you.
   

1. business centre 2.conference rooms 3. shuttle bus to the airport

2. 
   Work in pairs. Student A, look at the information below about the Century Park hotel. Student B, look at File D on page 57 and read about the Royal Princess hotel. Take it in turns to ask and answer questions about your hotels. Use the Language Note to help you.
   

Century Park Hotel Guest rooms Other facilities 338 rooms with: * two restaurants and a coffee shop * refrigerator and mini bar * 24-hour room service * radio * health club * television with satellite channels * outdoor swimming pool * IDD(International Direct Dial) telephone * fitness centre * safe * sauna * separate bath / shower * beauty salon * hairdryer * florist shop * shaver outlet 110/220V * business centre * internet and email service * conference rooms * shuttle bus to airport

3. 
   Somebody phones the Royal Princess Hotel to reserve a room. Read their dialogue on page 63 and complete the information about the caller.
   

3. 
   Who asks these questions, the hotel receptionist (R) or the caller (C)?
   

1. 
   Could I reserve a room for next week? …..
   
2. 
   May I have your name, please? …..
   
3. 
   Can you confirm your reservation in writing? …..
   
4. 
   Can I fax you tomorrow? …..
   
5. 
   Could you tell me your fax number? …..
   

1. 
   If you want to ask to do something, use could I? or may I? (more formal), or can I? (less formal).
   

2. 
   If you want another person to do something, use could you? (more formal) or can you? (less formal).
   

3. 
   Look at these two conversations between Chris Sutton (S) and a receptionist (R). Use the expressions in the Language Note above to help you fill in the gaps. Use only one word for each space.
   

1. 
   S: …………… …………… (1). Is this Mr. Maleta’s office?
   

S: Yes, I’m Chris Sutton. I have an appointment to see Mr. Maleta.

R: …………… …………… (3) he’s in another meeting at the moment, Mr. Sutton. …………… …………… (4) wait a few minutes?

S: Yes, …………… …………… (5).

2. 
   S: Hello …………… …………… (6) speak to Mario Maleta, please? It’s Chris Sutton here.
   

S: OK, it doesn’t matter …………… …………… (8) ask him to call me back?

R: Yes, …………… (9). Can I have your number?

3. 
   Which conversation is on the telephone? And which one is face-to-face?
   

3. 
   In pairs, practice asking and answering questions. Use the verb in brackets. e. g. In a restaurant, you want the menu. (bring)
   

B: Yes, of course, here you are.

1. 
   It’s very hot and all the windows are closed. (open)
   
2. 
   You want a cigarette. (smoke)
   
3. 
   You want to know the time. (tell)
   
4. 
   You’re in a taxi with a colleague. You don’t have your mobile phone. (use)
   
5. 
   In a restaurant, you want a glass of water. (have)
   
6. 
   Ask someone to phone you tomorrow morning. (call)
   
7. 
   You want to read a colleague’s newspaper. (look at)
   
8. 
   You want a coffee. Ask your colleague. (bring)
   

1. 
   In conversation, we use past (or in American English after) and to (or in American English of)
   

2. 
   Sometimes we use the figures only. Say the figures in the order you see them.
   

5. 
   five oh five 5.20 five twenty 5.45 five forty-five 5.30 five thirty
   

3. 
   In Britain and the USA, we usually use the 24-hour clock only to talk about travel timetables.
   

1. 
   How can you say the times in the box below? Use the Language Note to help you.
   
2. 
   Now check information on page 64, and circle the times you see.
   

3. 
   What time do you do these things? Complete the table for yourself, then ask a partner.
   

4. 
   Work in pairs. Student A, you want to fly to Warsaw. You want to arrive in Budapest in the early afternoon or late evening. Go to your travel agent (Student B) to reserve a flight. Begin like this:
   

5. 
   Read this conversation between two colleagues about travel and shopping in Warsaw on page 64. Complete the notes.
   

• 
  City centre to airport: …………… 1 km
  
• 
  Airport shuttle bus – takes …………… 2 minutes to get to city centre.
  
• 
  It leaves every …………… 3 (at weekends) from …………… 4 a.m. to …………… 5 p.m.
  
• 
  Banks open at …………… 6
  
• 
  Shops are usually open from …………… 7 to …………… 8
  

N.B. Some specialist boutiques open at ………. 9

1. 
   How long does it take to get there? a. usually from eight to six
   
2. 
   How often does the bus go? b. every half hour
   
3. 
   When are the shops open? c. about ten kilometres
   
4. 
   What time do the banks open? d. about twenty-five minutes
   
5. 
   How far is the city centre from the airport? e. at eight or nine in the morning
   

8. 
   Work with a partner. An American colleague wants to visit your company from Saturday evening to Wednesday evening. S/he will have meetings all day on Monday and Tuesday – but is free the rest of the time. What can you tell your colleague about the following?
   

• 
  nearest international airport
  
• 
  travel from airport to your home town or company
  
• 
  shopping hours
  
• 
  tourist attractions and opening hours
  
• 
  banks – opening and closing times, cashpoints?
  
• 
  transport in the town / city
  
• 
  places to eat
  
• 
  any other points of interest
  

1. 
   Here is a list of things you do when you travel by plane to another country. Match each phrase with one of the pictures.
   

6. 7. 8. 9. 10.

1. 
   land ….. f. buy duty-free …..
   
2. 
   go to the arrivals halls ..... g. wait in the departure lounge …..
   
3. 
   go to the baggage claim ..... h. go through customs …..
   
4. 
   get on / board the plane ..... i. check in …..
   
5. 
   take off ..... j. go through passport control …..
   

2. 
   Olivier Miras is on a business trip. Read two conversations at the airport on page 64. Where exactly in the airport is he in each conversation?
   

1. 
   ………………..
   
2. 
   ………………..
   

3. 
   Now read again, and complete these questions.
   

1. 
   How …………… days are you here for?
   
2. 
   How …………… money do you have with you?
   
3. 
   How …………… luggage do you have?
   
4. 
   How …………… bottles do you have?
   

5. 
   Customs regulations around the world are very different. Complete the questions below, using much or many.
   

6. 
   Now turn to File F on page 58 and match the answers with the questions.
   

7. 
   Olivier Miras arrives at a hotel. Read the dialogue on page 65 and answer the following questions.
   

1. 
   Does he have a reservation?
   
2. 
   What type of room does he take?
   

8. 
   Read again and complete these extracts from the conversation.
   

A: ………….. you …………… a reservation, sir?

B: No, I …………… .

B: …………… it …………… a shower?

A: Yes, it ……………, sir. It’s …………… a shower and a bath.
SPEAKING

9. 
   You are at an international business conference. On the first night you go to the hotel bar for a drink. You start talking to a colleague. Look at he examples:
   

1. 
   any customers in the USA? …………………………………………………
   
2. 
   how many employees / your company? …………………………………….
   
3. 
   any staff in other countries? …………………………………………………
   
4. 
   your company / factories abroad? ……………………………………………
   
5. 
   how many staff / the head office? ……………………………………………
   
6. 
   many competitors? …………………………………………………………...
   
7. 
   your company / a big market share? ………………………………………….
   
8. 
   research department? …………………………………………………………
   

1. 
   To talk about your interests in general, use like + ing.
   

2. 
   To talk about what you want to do at a specific time, and to make invitations, use would like to + verb.
   

1. 
   Look at this dialogue. Which question asks about general interests? And which question is an invitation?
   

A: Do you like volleyball?

B: Yes, I do.

A: Would you like to play this evening?

A: That would be very nice. / Thank you, but I’m afraid I’m not free.

2. 
   Now have similar conversations with a partner. You can accept or refuse your partner’s invitations. Use these prompts: opera, films, football, sightseeing.
   

3. 
   Monique Dumont works for Execo in France. She wants to speak to David Payton, a customer in Sydney. Read the dialogue on page 65 and complete the message below.
   

* re = “regarding” or “about”