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Safety, health & environment (SH&E) integrity-critical services


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Safety Specification for Integrity Critical Services

SAFETY, HEALTH & ENVIRONMENT (SH&E) - INTEGRITY-CRITICAL SERVICES

0.1 Owner's Responsibilities

0.1.1 Owner is committed to conducting its business in ways that protect the safety, health and security of its employees, others involved in its operations, customers and the general public and the environment in which we work and live.

0.1.2 Owner is committed to a progressive reduction of contract worker injury frequencies and environmental incidents.

0.1.3 Owner has established an objective that 'Nobody gets hurt' during the course of the Owner's business. Consistent with this overall objective, the following targets have been established:


  • Lost Time Injury frequency of 0.0 per 200,000 hours

  • Total Recordable Injury frequency of 0.0 per 200,000 hours

  • Zero spills on Owner's worksites

  • Zero security incidents on the Owner's worksites

It is the intent that all the safety, environmental and security requirements in this Specification and all of the actions of Owner Representatives help to achieve a level of safety consistent with the above objective.

SH&E performance shall be measured by:

a) The degree to which Contractor complies with its safety and environmental program and work practices.

b) Actual incidents and frequencies monitored by Owner and Contractor and used as indicators of performance to the extent they are meaningful.

c) Proactive indicators including near miss reporting, hazard identification and behaviour observations.

0.1.4 The Owner is designated as the “Prime Contractor” and is, therefore, responsible to carry out the duties of the “Prime Contractor” as specified in the Occupational Health and Safety Act of Alberta unless it is agreed to in writing by the Owner and the Contractor that the Contractor will act as the “Prime Contractor” with respect to a specific Work Site.

a) The Owner will notify the Contractor in writing if a party other than the Owner is fulfilling the role of "Prime Contractor".

0.1.5 Owner is responsible to make available to Contractor work sites that are as free as practical of hazards and to clearly identify to Contractor those hazards that are specific to the Work Sites and relevant to the Work being undertaken.

0.1.6 Owner shall provide clear direction on general and site specific management systems, work standards and procedures that Owner chooses to impose on Contractor but only when Contractor's systems, standards and procedures are not sufficient to meet the Specifications. Such direction shall be provided in the work site specific job Specification, in pre-job meetings, in the Safe Work Agreements, and in instructions at the Work Site.

0.1.7 Requirements specified in the Safe Work Agreement take precedence over all other communication. Should Safe Work Agreement conflict with any other expressed Owner requirements, the Safe Work Agreement must be re-visited and amended or reconfirmed. Should such requirements exceed the requirements of the Specification, any extra costs shall be addressed in accordance with Changes noted in Principal Document, Part II. Owner’s Representative on site shall provide the appropriate Safe Work Agreement form and ensure that the appropriate subjects are discussed and recorded.

0.1.8 Owner shall cooperate with Contractor in dealing with any issues that could potentially impact safety at the Work Sites (e.g., work planning, work release, choice of procedures, hazard elimination, observed work practices, etc.).

0.1.9 Owner shall make clear to all persons involved in executing Work, by way of the Safe Work Agreement process, the roles of Owner’s Representatives and the relationships that are necessary within Owner’s organization and with Contractor’s organization for effective management of safety.

0.1.10 Owner shall participate with Contractor in the investigation of safety and environmental incidents at Owner's discretion or when requested by the Contractor. Owner’s safety advisor will provide guidance regarding the categorization of incidents generally in accordance with the Bureau of Labour Statistics (BLS) Standards or Owner’s Guidelines for Reporting Occupational Injuries, Illnesses, and Hazard Losses dated January 2005.

0.1.11 Owner shall develop a Risk Reduction Plan for Contractor when Contractor's safety performance does not meet the criteria of a lower risk classification as described on the Owner's Risk Matrix or when other performance indicators show a deteration of Contractors safety.

0.2 Contractor’s Responsibilities
0.2.1 Contractor shall perform all Work and maintain all Work Sites consistent with a level of safety that will ensure an injury free workplace (0 recordable injuries). Continuous improvement toward this target is expected. The target is:


  • Lost Time Injury frequency of 0.0 per 200,000 hours

  • Total Recordable Injury frequency of 0.0 per 200,000 hours

  • Zero spills on Owner's worksites

  • Zero security incidents on Owner's worksites

0.2.2 Contractor's Representative is expected to conduct Work Site assessments at a mutually agreed frequency. The assessments are to include the observation of worker activity as well as observation of Equipment condition and performance.

0.2.3 A system must be in place to correct identified issues in a timely manner. Comprehensive Equipment inspections shall also be carried out on a regular basis designated by Contractor and shall always include a pre-job inspection. Contractor shall also diligently follow a documented preventative maintenance program.

0.2.4 Contractor shall provide and use a safety management system and / or program that is sufficiently comprehensive and effective, to the satisfaction of both Contractor and Owner, to maintain the specified level of risk at all times and this may require Contractor to emphasize components of its usual safety program or add to it as it applies to this Work.

0.2.5 Contractor shall have a documented safety program that normally contains the following key elements (based on the requirements for a Certificate of Recognition (COR) or approved equivalent basic safety program:

· Commitment and Involvement

· Orientation and Training

· Communications

· Hazard Assessment and Control

· Rules and Work Procedures

· Incident Investigation and Analysis

The program shall also contain the following elements beyond those required by the basic program:


  • A processes for managing new and short service workers

  • A program for managing modified work, return to work and rehabilitation for injured workers

  • A formal process for pre-job planning and pre-job hazard assessments that includes a worksite tool (i.e. Job Safety Analysis, Field Level Hazard Assessments)

  • A self monitoring plan consistent with the COR requirements that includes

a) Proactive safety indicators including near miss reporting, hazard identification and behaviour observations.

b) The degree to which Contractor complies with its safety program and work practices.

c) Other measures implemented by the Contractor to supplement the above measures as is considered useful.

d) Actual incidents and frequencies used as indicators of SH&E performance to the extent that they are meaningful.

0.2.6 The Contractor shall use a behavioural observation program to address human behavs that lead to incidents.

0.2.7 Owner's Contract Manager pr to commencement of Work shall approve the Contractor's Safety Program. A Certificate of Recognition under any of the Partnership Programs is recognized as evidence of an adequate Safety Program.

a) Contractor’s Safety Program shall be audited, at Contractor’s expense, by a qualified auditor external to Contractor’s organization a minimum of every three years both as a requirement of the Partnership Program and to meet this Specification.

b) Owner reserves the right to audit Contractor’s Safety Program and conduct work site attests, at any time at Owner’s expense except for the time of Contractor staff whom provide information to the auditor(s).

c) Contractor will implement the Risk Reduction Plan that has been developed by Owner when one has been deemed as required by the Owner.

0.2.8 As part of or in addition to the general requirements stated above, Contractor shall adhere to the following:

a) Contractor shall ensure that qualified supervision is on site at all times that Work is being done. One Contractor employee shall have the responsibility for managing safety on the work site. In the absence of a designate safety coordinator, the supervisor in charge of the Work shall fill that role.

b) Contractor shall have a process for determining the competency and qualifications of their supervisors. In the absence of a process that meets the owner's requirements, the owner's process for determining competency shall be used.

c) Contractor shall, for workers providing security sensitive services for the owner, conduct security background checks on those workers in accordance with Exhibit E

d) Contractor shall effectively inform all its workers and subcontractors' workers of pertinent regulations, standards and procedures before the start of any job at the Owner's work site.

e) Contractor shall use a formal and documented procedure for any deviations to Work standards or procedures.

f) Contractor's Work supervisor shall represent the Contractor when accepting a Safe Work Agreement and shall ensure that they are obtained, fully communicated to the workers and adhered to.

g) Contractor shall follow appropriate engineering and safety standards when constructing, purchasing or renting materials and equipment.

h) Contractor shall maintain a process for:

· Assessing the risk of all identified hazards, including hazards that only Owner can affect.

· Correcting or mitigating the hazards, if necessary, to the specified level of risk.

· Documenting and communicating to the workers the disposition of all identified hazards.

i) In addition to training required by regulations and training required to perform Work, each worker of Contractor and its Subcontractors shall receive an orientation prior to starting Work at Owner sites. The orientation shall include:



  • Enform’s Petroleum Safety Training Interactive Orientation or the Alberta Construction Services Association's (ACSA) Construction Safety Training Series Interactive Orientation or an equivalent approved by the Owner. The Industry Recommended Practice 16 (IRP 16) will be considered for equivalency.

· Site specific safety and emergency response requirements.

· Potential work hazards

· Alcohol and drug policy and program

Qualified Owner’s Representatives shall give the orientation. When that is not practical, an approved Contractor's Representative shall give the orientation excluding ACSA and Enform orientations. Owner's Representative shall ensure that persons conducting orientations are properly qualified. Some testing of the worker’s understanding of the material covered shall be part of the orientation and the results of the test shall be documented. At Owner's discretion, the above orientation may not be mandatory for workers who are on the job site for a very short period of time and are directly supervised in their work activities.

j) Contractor shall ensure that all its employees and Subcontractor's employees know the safety priorities and work practices and procedures at the Work Sites. The pre-job meeting and the communication of Safe Work Agreements shall be mandatory and shall be supplemented with other forms of communication as appropriate.

k) The standards and guidelines contained in orientation documents must be adhered to unless a deviation is obtained in writing from an Owner’s Representative.

l) Contractor shall promptly report any safety, health, security and environmental incidents to Owner’s Representative who issued the Safe Work Agreement so that an investigation can proceed effectively. The incident report shall be submitted on the Owner’s “Supervisor’s Investigation Report” form or the Contractors' equivalent.

m) Contractor shall provide at the end of each year a report that shall include statistics for the year for their company. Unless otherwise approved in writing by Owner's Representative, the Contractor shall subscribe to and provide this data through an industry wide website accredited by Owner: This data shall include the following:

· Number of recordable injuries, fatalities, lost time incidents, restricted work cases and medical aid incidents

· Number of days lost - actual or estimated

· Number of hours worked

· Lost Time Injury (LTI) and Total Recordable Injury (TRI) frequencies per 200,000 hours



· Number of vehicle incidents

  • Number of Security incidents

  • Number of near miss, hazard ID's and behaviour observations

  • Three year LTI and TRI history for all work done by Contractor

  • Number of regulatory non-compliances or equivalent.

  • Number of safety and environmental compliance assessments completed.

0.2.9 Contractor shall participate in Owner's Safety Council when invited to do so by Owner. Contractor shall be prepared to report on their safety performance at the Safety Council and the report may include the following information for their work on Owner's site:

  • Number of total recordable injuries (fatalities, lost time, restricted work and medical treatment cases)

  • Lost Time Injury (LTI) and Total Recordable Injury (TRI) frequencies per 200,000 hours (only where Contractor has more than 50,000 work hours in the reporting time frame)

  • Number of near miss, hazard ID and behavioural observations

  • Number of environmental incidents (spills and volume)

  • Number of security incidents

  • Number of safety and environmental regulatory non-compliances

  • Safety improvement initiatives


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