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Minutes of the 3rd Meeting of the World Alliance for Quality Monday September 25, 2006


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Minutes of the 3rd Meeting of the World Alliance for Quality

Monday September 25, 2006

The Singapore Quality Institute

Singapore

Participants




Paul

Borawski

ASQ

USA

Yury

Gusakov

EOQ

Russia

Bertrand

Jouslin de Noray

EOQ

France

Noriaki

Kano

ANQ

Japan

Hitoshi

Kamikubo

JUSE

JAPAN

Chih-Han

Wang

ANQ

R.O.C












Guests



Chih-I

Ts'ao

ANQ

R.O.C

Kenneth

Liang

CQI

Singapore

Copy



Spencer

Hutchens

IAQ

USA

Tito

Conti

IAQ

Italy

Frank

Steer

EOQ

UK

Ichiro

Kotsuka

JUSE

Japan

Sherif

El-Araby

MEQA

Egypt

Mansoor

Al Awar

MEQA

Dubai

Chuck

Aubrey

APQO

USA

Agenda:
1) Welcome by Mr Chih-Han Wang


2) Welcome and Introduction to World Quality Alliance by Mr..Yuri Gousakov
3) Agreement of last minutes meeting (Antwerp)
4) Round table of all participants on news from their organization and reflection on the World Alliance for Quality
5) Key issues (see attached document)

a) Discussion and rewording of the key issues

b) Plan to develop projects around the key issues
6) Fields of action

1) Quality Security and environment:

a) How to speak with one voice at world level

b) How to adapt Quality to globalization

c) How to answer the needs of today’s CEOs
2) Transformation (new field of action of Quality and change Management)
3) Gather world experienced leaders to explore directions in which to go to increase the likelihood that quality will reach its full potential in society.
7) World Alliance for Quality management (see attached documents)
8) Closing

1. Welcome addressed by EOQ and Introduction to World Quality Alliance by Mr. Chih-Han Wang
Mr Chih-Han Wang opened the meeting on behalf of ANQ . He welcomed the participants to Asia and thanked CQI for having prepared the meeting.

Mr Yuri Gousakov on behalf of EOQ welcomed the initiation of a World Alliance for Quality.


Mr Wee Siew Kim President of CQI sent a welcome message to the participant of the WAQ meeting
2. Reflection on the initiative

Mr Chih-Han stressed the need to move towards the Quality of human beings. Quality has started by improving the quality of products and services, then works on environment. It is time to work on Quality of life taking care of Education and wellbeing of people.


Mr Yuri Gousakof stressed the need to share data on Quality. The initiative of setting a database on Quality accessed by all and developed by EOQ could be spread to other continents
4. Key Issues
The three key issues chosen are the following:
Maintain and improve the Quality of products and services.
Help under recognised countries and organizations to develop their richness and find their place in the world community.
Improve the quality of life of world citizens.


Among the different possible projects, the WAQ focused on developing a Quality of life index.
How to run a project on one of the 3 key issues.
There are two ways:
1) Launch a specific project

It was decided that anybody interested in one projects can invite others to join him. The WAQ will open the space and inform on proposed projects.

When someone wants to propose a project, he will fill a one page document describing the proposition and will ask for collaboration. Paul Borawski will propose a format.
The following projects have been proposed:

1) Quality of life index

Leader: EOQ Bertrand Jouslin de Noray

Contributor: ANQ Chih-Han Wang and ASQ Paul Borawski


2) Improve existing quality including:

- Top management commitment to Quality

- Advanced Statistic tools

- Value of ISO 9000

Leader: JUSE Hitoshi Kamikubo

Contributor: ASQ Paul Borawski


3) Meeting of National Quality organizations

Organize the second World Summit of National Quality Organization in Houston in 2008

Leader: ASQ Paul Borawski

Contributor : EOQ Bertrand Jouslin de Noray


4) Increase the quality of National and regional Quality organizations

Leader: EOQ Yuri Gousakov

Contributor: ASQ Paul Borawski
5) Have Support from UN for having Quality as a world issue

Leader: EOQ Yuri Gousakov


6) Confront new ideas in a special meeting Noriaki Kano, Russell Ackoff, Peter Senge, Shoji Shiba

Leader: ASQ Paul Borawski

Contributor: EOQ Bertrand Jousin de Noray
7) World information on Quality

Leader: EOQ Yuri Gousakov


The leaders are invited to fill the one page document which defines the projects.
Everyone is invited to launch new projects.
2) Inform on existing experiences which can be used by others
Many experiences have been successfully processed but are not known.

"Those who have are willing to give,

Those who want are able to experiment"
WAQ proposes to work in three steps.

1) Anyone who has a good experience to share informs on the experience

2) People interested contact the author

3) The author is ready to help in the implementation of his experience in another country.



3. World alliance for Quality
Today the World Alliance for Quality consists of 5 founding organizations ( ANQ, ASQ, EOQ, IAQ and JUSE)

Two international networks have asked to join World Alliance for Quality namely APQO and MEQA. They are both welcome to become active in the World Alliance for Quality (there is no formal membership). They will be invited to attend the next meeting.


World Alliance for Quality management (see conclusions of the meeting in annex)

The alliance will follow the simple rules:


1) Action oriented

2) Informal organization

3) Attraction instead of constraint
The alliance will be driven by a steering committee of the leaders of projects who will meet every three years at the occasion of the world Quality conference.
A contact group will do the necessary actions. This team is composed of:
Paul Borawski ASQ

Chih-Han Wang ANQ

Spencer Hutchins IAQ

Bertrand Jouslin de Noray EOQ

Ichiro Kotsuka from JUSE
The idea is to stick with the World Quality conference (the last one in Tokyo in 2005 and the next one in USA in Houston in May 2008) and having the organizing country in charge of driving the alliance between two conferences.

The logo of WAQ was agreed.


There is already one web site for the WAQ (www.eoq.org/waq (password "camp" in small letter)). There will be a need to develop one open to the public.
5. Next meeting
The next meeting will be held in Prague in May 2007 and Huston in May 2008

For the minutes: Bertrand Jouslin de Noray



October 6, 2006

Three Key issues (Singapore September 2006)



WAQ Management







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