Appendix
Overview
The Hawai‘i Civil Rights Commission (HCRC) was established under Act 219, L. 1988, and Acts 386 and 387, L. 1989.
The HCRC’s enabling statute, H.R.S. Chapter 368, declares that discrimination because of race, color, religion, age, sex (including gender identity and expression), sexual orientation, national origin, ancestry, or disability in employment, housing, public accommodations, or access to services receiving state financial assistance is against public policy. Certain bases are not protected under all HCRC laws.
The HCRC exercises jurisdiction over Hawai‘i’s laws prohibiting discrimination in employment (H.R.S. Chapter 378, Part I), housing (H.R.S. Chapter 515), public accommodations (H.R.S. Chapter 489), and access to state and state-funded services (H.R.S. § 368-1.5). Under its statutory mandate, the HCRC receives, investigates, conciliates, litigates, and adjudicates complaints of discrimination, providing a uniform procedure for the enforcement of the state’s discrimination laws.
The HCRC has five (5) uncompensated volunteer Commissioners who are appointed by the Governor, with the consent of the Senate, based on their knowledge and experience in civil rights matters and their commitment to preserve the civil rights of all individuals.
The HCRC is attached to the Department of Labor & Industrial Relations (DLIR) for administrative purposes. During FY 2012 the HCRC had 26 positions, divided into separate enforcement and adjudication sections.
Administrative Procedure
Before the HCRC accepts a complaint of discrimination, a complaining person must allege that:
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She or he has been subjected to unlawful discrimination1 because of a protected bases,2 and,
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The unlawful discrimination occurred within the previous 180 days.3
Where appropriate, after a complaint is filed with the HCRC, the parties are offered an opportunity to voluntarily mediate the complaint through the HCRC Mediation Program. If the parties agree to mediate, the HCRC mediation coordinator refers the parties to a community mediation center, which schedules and holds mediation sessions. Parties may alternatively choose to hire a private mediator.
In cases not referred to mediation, or those in which mediation is unsuccessful, an HCRC investigator conducts an objective, fact-finding investigation. HCRC investigators are impartial and gather evidence to allow the Executive Director to make a determination in each case. The HCRC investigator collects, reviews, analyzes documents, and contacts and interviews witnesses. Some witnesses may be identified by the complainant or by the respondent, and some are independent witnesses, including experts, who are identified by the investigator, by other witnesses, or are discovered during the course of the investigation. In many cases, the investigator also attempts to settle the complaint prior to an investigative determination (pre-determination settlement).
After an HCRC investigation is completed, H.R.S. 368-13(b)-(c) requires the Executive Director to determine whether reasonable cause exists to believe that discrimination has occurred. Where no reasonable cause is found, the Executive Director dismisses the complaint and issues a right to sue letter to the complainant. Where a determination of reasonable cause is recommended, the complaint is assigned to an HCRC enforcement attorney for legal review and final recommendation to the Executive Director.
Upon the issuance of a finding of reasonable cause to believe that unlawful discrimination has occurred, the HCRC enforcement attorney attempts to conciliate or settle the complaint.4 If conciliation is unsuccessful, the complaint is docketed for a contested case hearing. An HCRC enforcement attorney presents the case in support of the complaint before an impartial hearings examiner. The respondent (represented by themselves or by counsel or representative of their choice) is also given the opportunity to present his/her case at the hearing. Generally, a complainant may intervene in the contested case process as a party and also be represented by counsel or other representative of their choice.
After the completion of the contested case hearing, the hearings examiner issues a proposed decision based on the evidence. The five-member Commission Board then reviews the proposed decision and the hearing record. The parties may file written exceptions and support statements and present oral arguments to the Board. The Commission Board then accepts, rejects, or modifies the proposed decision, issues a final decision and order, and awards remedies, if appropriate. This decision is legally binding. If any party disagrees with the decision, she/he has 30 days to file an appeal to the State Circuit Court. Furthermore, a Respondent who appeals a decision of the Commission Board is entitled to a jury trial on any claims that form the basis for an award of common law damages.5
The HCRC enforcement and administrative hearing process is more cost effective than litigation in court. It provides for the investigation of complaints and access to justice for those who lack the resources to pursue their claims in court. This is particularly important in employment discrimination cases, where employees have often lost their source of income through termination and have little or no control over the evidence needed to prove discrimination.
The HCRC enforcement and adjudication process also funnels cases away from the courts, saving judicial resources and associated costs. Complainants who file suit in court must first exhaust administrative remedies by filing a complaint with the HCRC. The primary reason for this requirement is to prevent the courts from being overburdened with non-jurisdictional or non-meritorious complaints, or with complaints that can be closed or settled in the HCRC’s administrative process. In fact, the great majority of complaints filed with the HCRC are resolved or disposed of without resort to the courts.6
Although only a small number of cases are brought to administrative hearing and result in final Commission decisions, these cases are important because they create a body of legal precedent. Case law precedents, in Hawai‘i and across the United States, provide the basis for anti-discrimination principles, such as the doctrine of sexual harassment. Case law also establishes standards that define the rights and protections under civil rights laws, and give guidance to employers, landlords, and businesses on how to prevent and eliminate discrimination.
1 “Unlawful discrimination” may occur in any of the following ways:
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Disparate Treatment – this is the usual form of discrimination; it occurs when individuals are treated in an unequal manner because of a “protected basis." Examples of disparate (unequal) treatment include: firing an employee because of her race, her age, or because she is pregnant; refusing to serve a person because of his race or his disability; refusing to rent to a person because of her race; or refusing to rent to a family because it has young children.
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Reasonable Accommodation – this is the second most common way that discrimination appears; it occurs when an individual is denied a “reasonable accommodation” designed to allow an individual to have equal access or equal benefits. Examples of failure to accommodate include: refusing to allow a seeing impaired customer into a taxicab because he is accompanied by a seeing-eye dog; refusing to allow a pregnant cashier to sit on a stool so that she can work while pregnant; or refusing to make exceptions to a condominium association's "no pets” house rule to allow a disabled resident to keep a service animal.
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Disparate Impact -- the least common way that discrimination appears; however, when discrimination occurs in this form, it may impact the greatest number of people. Disparate impact occurs when a policy, practice, or test that has a “disparate impact” on persons with a particular “protected basis.” Examples of disparate impact include: a pre-employment test that includes a number of questions that are not job related but have the effect of disqualifying a large number women, or men, or any other protected basis.
2 “Protected basis” is the criteria that it is unlawful for a respondent to discriminate upon. Protected bases vary depending on the statute involved:
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State Funded Services (Chapter 368, H.R.S.) The only protected basis is disability.
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Employment (Chapter 378, Part I, H.R.S.) The protected bases that an employer, employment agency, or labor organization may not discriminate on are: race, sex, sexual orientation, age, religion, color, ancestry, disability, marital status, arrest and court record or credit history.
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Public Accommodations (Chapter 489, H.R.S.) The protected bases that a public accommodation may not discriminate on are: race, sex (which includes gender identity and expression), sexual orientation, color, religion, ancestry, or disability.
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Housing (Chapter 515, H.R.S.) The protected bases that an owner, a real estate broker or any person engaging in a real estate transaction, may not discriminate on are: race, sex (which includes gender identity and expression), sexual orientation, color, religion, marital status, familial status, ancestry, disability, age or HIV (human immunodeficiency virus) infection.
3 Complaints filed with the HCRC usually involve a discrete act – such as termination, eviction, demotion, etc. – or involve acts that are ongoing and constitute a continuing violation. An example of a “continuing violation” is sexual harassment that began more than 180 days before the complaint is filed, but continued or ended less than 179 days before the complaint is filed. When discrimination involves a discrete act, such as termination, the HCRC can only accept a complaint within 180 days of that complained action.
4 During FY 2013, of all 355 investigative and attorney case closures, 8.45% (30) were closed on the basis of the complainant electing court action. The remaining cases (325) were closed on the following bases: in 60.28% of the cases (214), the Executive Director found no cause and dismissed the complaint, 22.81% (81) of the investigation cases were settled prior to a cause determination or were resolved by the parties, 1.69% (6) of the cases were resolved by staff attorneys, and the remaining 6.76% of the cases (24) were closed because there was no jurisdiction, the complaint was withdrawn, the complainant was unavailable and could not be located, the complainant failed to cooperate, no significant relief was available, or due to bankruptcy of the respondent.
5 The HCRC enforcement, hearing and appeal procedures are illustrated in Flowchart # 1. In SCI Management Corporation, et. al. v. Darryllynne Sims, et. al., 101 Hawai‘i 438, 71 P.3d 389 (2003), the Hawai‘i Supreme Court held that “a respondent who appeals a final order of the HCRC, pursuant to HRS § 368-16, is entitled to a jury trial on any claims that form the basis for an award of common law damages by the HCRC.” This does not apply to respondents in housing cases, who can elect to take the case to circuit court after a finding of reasonable cause under HRS §515-9.
6 HCRC contested case procedures are illustrated in Flowchart # 2.
If no cause determination
Notice of Right to Sue issued
Circuit Court
Reasonable Cause Determination
Conciliation
Attempted
Final Conciliation Demand
Case Docketed
Hearing Examiner's Proposed Decision
Predetermination
Settlement
Request for Reconsideration
Chapter 91 Hearing
If settled, case closed
If settled, case closed
If settled,
case closed.
Hawai‘i Appellate Courts
Appeal to Circuit Court/
Jury Trial De Novo
HCRC Procedural
Initial Inquiry
Intake Interview
Investigation
Complaint Filed
Voluntary
Mediation
If no jurisdiction, complaint not taken
If settled, case closed
Refer to Flowchart #2 for details.
Flowchart #1
Commission's Final Order
HCRC Contested
C
Appointment of Hearings Examiner & Docketing of Complaint
Scheduling Conference
Mediation
Settlement Conference
No Settlement Agreement
Settlement Agreement- Case Closed
Last day for Complainant to Request Right to Sue
Discovery/Motions Deadline
Pre-Hearing Conference
Settlement Conference
Exceptions to Proposed Decision
Statement in Support of Proposed Decision
Oral Argument to Commission
ase Flowchart #2
No Settlement Agreement
Settlement Agreement-Case Closed
No Settlement
Agreement
Settlement Agreement -
Case Closed
Administrative Hearing
Hearing Examiner's Proposed Decision
Commission's Final Order
Case Closed
Reconsideration
Appeal to Circuit Court/ Jury Trial De Novo
HCRC Commissioners
Linda Hamilton Krieger
Chair (term 2011-2015)
Linda Hamilton Krieger grew up in Hawai‘i and returned home in 2007 to join the faculty at the William S. Richardson School of Law as a Professor of Law and Director of the Ulu Lehua Scholars Program. Professor Krieger received a BA degree from Stanford University and is a graduate of New York University Law School. Prior to teaching, Professor Krieger worked for 13 years as a civil rights lawyer. From 1980-1986 she was a Staff Attorney and Director of Clinical Programs at the Employment Law Center of the Legal Aid Society of San Francisco, and from 1985-1991 she was a Senior Staff Attorney for the EEOC, San Francisco Regional Office. During that period, she litigated a number of significant state and federal sex and race discrimination cases in the areas of pregnancy discrimination and sexual harassment. She also played a significant role in drafting state and federal legislation in these subject matter areas. Professor Krieger has also published numerous articles on Title VII of the Civil Rights Act of 1964, disability discrimination, affirmative action, international comparative equality law and policy, and theories of law and social change.
Raymund Liongson
Commissioner (term 2011–2015)
Raymund Liongson is an Associate Professor and Coordinator of the Philippine Studies Program at Leeward Community College and the director of Sulong Aral, a program funded by the U.S. Department of Education to help students of Filipino ancestry finish college. He is a board member of the Filipino Community Center, and is also a member and past president of the Filipino Coalition for Solidarity, an advocacy group for Filipino American W.W. II veterans, immigrants and workers in the areas of discrimination, language access, domestic violence and sexual harassment. In 2010, Professor Liongson spearheaded Filipino census fairs in Waipahu and Kalihi to encourage those communities to participate in the 2010 census. In 2009, he was part of a fact-finding commission to investigate labor and management practices at the Pacific Beach Hotel and has been active in promoting job security, wage increases and better benefits for Filipino hotel workers. Professor Liongson received his M.A. in education from Northwestern University in the Philippines and Ph.D. in education from the University of the Philippines.
Kim Coco Iwamoto
Commissioner, (term 2012-2016)
Kim Coco Iwamoto is property manager/owner of Affordable Quality Apartment Rentals (dba AQuA Rentals, LLC). She most recently served the people of Hawai`i as an elected member of the State Board of Education from December 2006 – April 2011. Prior to this, Ms. Iwamoto was Managing Attorney at Volunteer Legal Services Hawaii and a volunteer at Legal Aid Society of Hawaii. Before becoming an attorney, Ms. Iwamoto interned at the Hawai`i Intermediate Court of Appeals, the New Mexico Supreme Court, the San Francisco Human Rights Commission and the Hawai`i Civil Rights Commission. Ms. Iwamoto was born on the island of Kauai and raised on Oahu. She is a graduate of St. Louis High School, received her BA in Creative Writing from San Francisco State University and her Juris Doctorate from University of New Mexico.
Wallace T. Fukunaga
Commissioner, (term 2012-2016)
Wallace Fukunaga is currently the Interim Executive Director of the Counseling and Spiritual Care Center of Hawaii. Prior to this, Rev. Fukunaga was a campus minister and lecturer at UH Manoa and was active in several land, anti-war and civil rights issues. Later Rev. Fukunaga became a legislative liaison for the Honolulu Community Action Program, advocating on behalf of the poor, and was an entrepreneur, serving as President of the self-start corporation, Northshore Resources, Inc., which was named “Small Business of the Year” by WorkHawaii.
In 1990 he returned to the ministry and served various congregations on Oahu and Kauai. He also served on the Board of Trustees of Pacific School of Religion, the Board of Governors of the Japanese Cultural Center of Hawaii, and the Boards of Directors of the Japanese American Citizens League and Interfaith Alliance of Hawaii. Rev. Fukunaga was born in Hawaii and graduated from McKinley High School. He received his BA from Harvard University, a Master of Divinity from Princeton Theological Seminary, and a Doctor of Ministry from the Pacific School of Religion.
Artemio Constantino Baxa
Commissioner, (term 2013-2017)
Artemio C. Baxa first practiced law in the Philippines. He received his law degree from the Ateneo De Manila University, a masters in comparative law from the University of Chicago Law School, and a juris doctorate at the University of Hawaiʻi William S. Richardson School of Law. In Hawaiʻi, Mr. Baxa was in private law practice with Lowenthal, August and Graham for five years and served as a Maui County deputy prosecutor for more than twenty five years. He is a retired Second Circuit Court judge, and is presently an appellate attorney with the Maui Prosecutor’s Office. Mr. Baxa served as President of the Maui County Bar Association, and as an officer/board director in various civic and community organizations, including Vice-President of the United Filipino Council of Hawaii, and Board member on Maui Catholic Charities of Hawaii (present), Maui County Charter Commission (2011-2012), and the University of Hawaiʻi Board of Regents (2008-2013). Mr. Baxa’s interest in civil rights began when he worked as a bellhop; when he served minorities and other underprivileged populations as a Community Aide, Child Care and Transportation Services Director, and Community Improvement and Development Coordinator in an anti-poverty program (MEO); as Maui County’s Deputy Director of Housing and Human Concerns; and when he prepared the report, “Filipino Immigration and Social Challenges in Maui County (1972)”, a comprehensive analysis of a countrywide survey of the needs and problems of Filipino immigrants in Maui County.
HCRC Staff
During FY 2012-2013 the HCRC staff consisted of 25 positions:*
Executive Director
Deputy Executive Director
Enforcement Attorneys (3)
Administrative Assistant – Mediation Coordinator
Investigator-Supervisors V (2)
Investigator IV (8)
Investigator III-IV (temporary) (2)
Secretary III
Office Assistants (III-IV) (4)
Acting Chief Counsel
Secretary II
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